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  #1  
Old April 1st, 2013, 10:07 AM
Morethanurls Morethanurls is offline
 
Join Date: Mar 2013
Posts: 37
Default Products disappearing

Store ID: 41402

I had a category filled with about 30 products yesterday (Sony) and today they are gone, exept the Amazon ones. Will they come back, is the feed beeing updated?
  #2  
Old April 1st, 2013, 10:09 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
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Hi,

What's the name of the category that is missing products?

Eric
  #3  
Old April 1st, 2013, 10:31 AM
Morethanurls Morethanurls is offline
 
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Sony Vaio Portatiles

I discovered a feed in Tradedoubler for VAIO in Sony Outlet and I am not able to find them in the factory. I this TD holding back feeds?
  #4  
Old April 1st, 2013, 11:17 AM
stefan stefan is offline
 
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Note that the Sony ES feed only contains 468 products. Possibly not all Sony products are available in the feed.

If products you added to your store are no longer available in Tradedoubler's feed they will be automatically removed from your store.

There's indeed an extra Sony Outlet feed which we didn't process so far. We'll process the extra Sony Outlet feed (only 63 products) with the next update.

I'll update this thread when the new update is live.
  #5  
Old April 1st, 2013, 11:22 AM
Morethanurls Morethanurls is offline
 
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o.k. I understand. I just was approved by 3 more merchants, so I might be able to put at least 12 of these VAIOS.

Thank you both very much for the fantastic Support.
  #6  
Old April 2nd, 2013, 07:10 AM
stefan stefan is offline
 
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New update Tradedoubler ES is online. Both Sony feeds are now processed.
  #7  
Old April 2nd, 2013, 07:40 AM
Morethanurls Morethanurls is offline
 
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Thank you very much.
 


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