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  #1  
Old January 22nd, 2013, 04:50 PM
uggsnrugs uggsnrugs is offline
 
Join Date: Dec 2012
Posts: 10
Default Currency being dropped from feed

Hi

I've got a problem where I am missing half my data from a merchant (Jumbo Ugg Boots) on Clixgalore. Upon analysis of their raw data, it seems that anything with USD (and I note that the merchant uses USD or USD$ interchangeably) gets dropped. I don't even get to applying a currency filter (knowingly). It could be that I am jumping to conclusions as to why I am not seeing all their data hence my query here.

Given from other posts that it appears multiple currencies should appear in a merchant's feed (and then we can filter as we wish) what am I doing wrong?

Separate from that, I have suggested to the merchant that it might be better if they either choose one currency only and put all products in that or duplicate entries for each currency (rather than go half and half and have a bet each way).

Regards

Michelle

Store ID: 40669
Website URL: uggsnrugs dot cybecom dot com dot au (temporary)
URL to page in question: na
  #2  
Old January 22nd, 2013, 05:22 PM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

Currently we only process products with currency AUD for ClixGalore AU merchants.

Also note that this merchant updated the feed for the last time on 2012-12-08 so products and prices may be out of date.
  #3  
Old January 22nd, 2013, 06:40 PM
uggsnrugs uggsnrugs is offline
 
Join Date: Dec 2012
Posts: 10
Default

Ah thanks Stefan. I'm in direct contact with the merchant so will let them know that. Cheers Michelle
  #4  
Old January 22nd, 2013, 07:29 PM
uggsnrugs uggsnrugs is offline
 
Join Date: Dec 2012
Posts: 10
Default

Stefan - is there any chance you can run a manual update across that merchant's (Jumbo Ugg Boots - ClixGalore - AU) feed so I can see the revised feed in $AUD appear?

Cheers Michelle
  #5  
Old January 23rd, 2013, 07:13 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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I've checked the datafeed and all currencies are now AUD. I'll update thread when the new feed is online.
  #6  
Old January 23rd, 2013, 11:12 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

The new feed is online.
  #7  
Old January 23rd, 2013, 07:36 PM
uggsnrugs uggsnrugs is offline
 
Join Date: Dec 2012
Posts: 10
Default

Terrific Stefan. Thanks for that. Regards Michelle
 


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