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  #1  
Old November 8th, 2012, 07:56 AM
paulinethomas paulinethomas is offline
 
Join Date: Sep 2012
Posts: 84
Default datafeed update

Hi,
my site was offline for a few days due to a server problem, before going down I added a number of items from superbreak, the feed has changed from 100's of items to only 26 and a number of my products have become unavailable. Could you please check the product feed to ensure the problem is not coming from Datafeedr but AW,

Regards,
Pauline
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  #2  
Old November 8th, 2012, 08:23 AM
stefan stefan is offline
 
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Posts: 5,901
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I just downloaded the latest superbreak feed and I confirm that the feed only contains 26 products.
  #3  
Old November 8th, 2012, 08:35 AM
paulinethomas paulinethomas is offline
 
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Posts: 84
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Okay thank you Stefan, any idea why this would happen?
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  #4  
Old November 8th, 2012, 09:48 AM
stefan stefan is offline
 
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Posts: 5,901
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Really no idea. We only download the feeds from the network and process what is provided.

If you want to know why there are less products in the superbreak feed I suggest you contact the merchant.
  #5  
Old November 15th, 2012, 09:33 AM
paulinethomas paulinethomas is offline
 
Join Date: Sep 2012
Posts: 84
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Store ID:
Website URL: http://www.grandevents.co.uk
URL to page in question:


Hi, I contacted the merchant and here's the reply I had from her:


Hi Pauline,

I'm really concerned about the number of hotels you're reporting on disappearing. I check the datafeed before running the update and there are still over 5000 hotels on the feed, with just 25 hotels dropping off due to no longer been available.

Although you've changed how you're linking, it would be great to get a few examples so that I can investigate further.

I've just taken a look at the blog and I'm loving the content and the way it's displayed.


Many thanks
Michelle
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  #6  
Old November 15th, 2012, 10:02 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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I've downloaded the latest feed from Superbreak and I now see over 5200 product records.

We'll reprocess the feed still today. I'll let you know when the update is live.
  #7  
Old November 15th, 2012, 10:12 AM
paulinethomas paulinethomas is offline
 
Join Date: Sep 2012
Posts: 84
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Okay Thank you Stefan
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  #8  
Old November 16th, 2012, 09:04 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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New update for Superbreak is now available.
  #9  
Old November 17th, 2012, 06:06 AM
paulinethomas paulinethomas is offline
 
Join Date: Sep 2012
Posts: 84
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Thank You
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