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  #1  
Old July 14th, 2012, 12:29 AM
shoespecialists shoespecialists is offline
 
Join Date: May 2012
Posts: 100
Unhappy Upgrade

Store ID: shoespecialists
Website URL: http://mensleathershoesonline.co.uk
URL to page in question: Upgrade from 1 to 5
Hi does anyone know what happens when you upgrade?

I have just done it and it has taken the original $27 a couple of days ago and now it has taken another $47 do i get the $27 back?

Thanks for any help

Mark
  #2  
Old July 14th, 2012, 07:57 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi Mark

Thanks for upgrading!

We've issued you a pro-rated refund. Our software does not automatically process these types of transactions. If you upgrade, you need to let us know and then we can process it.

I've sent you an email with more information.

Eric
 


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