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  #21  
Old January 19th, 2012, 09:39 AM
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Eric Eric is offline
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Thanks for sending your API keys. These are the same values stored in the database but they are wrong. The secret key must be 40 characters long.
  #22  
Old January 24th, 2012, 10:12 PM
mfirth mfirth is offline
 
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Hi eric,

I have responded to your private message but I haven't receive any response from you for over a week now.

Please let me know the updates on this issue.

Thanks!
  #23  
Old January 24th, 2012, 10:16 PM
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Eric Eric is offline
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Hi

Quote:
Originally Posted by mfirth View Post
Hi eric,

I have responded to your private message but I haven't receive any response from you for over a week now.

Please let me know the updates on this issue.

Thanks!
I replied to you on January 19th, 2012 09:39 AM ET with the following reply (as seen in my last post).

Quote:
Originally Posted by Eric View Post
Thanks for sending your API keys. These are the same values stored in the database but they are wrong. The secret key must be 40 characters long.
Secret keys are 40 characters long. You should double check that the secret key you are using is 40 characters long.

Eric
  #24  
Old January 25th, 2012, 12:26 AM
mfirth mfirth is offline
 
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Hi Eric, I did not see the page 2 of this thread, sorry.

So I have double checked my secret access key and it is indeed 40 characters long.
I counted it and compared it with what's in the datafeedr settings and amazon. I am 100% sure that I am using the correct secret access key.

I will resend my secret access key via private message so you can count that it is 40 characters.
  #25  
Old January 25th, 2012, 08:21 AM
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Eric Eric is offline
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Hi

The key you PM'd me last time was only 37 characters long whereas the key you just PM'd me is 40. Can you try updating your Amazon API secret key on the plugin page with the 40 character one?

Eric
  #26  
Old January 25th, 2012, 09:06 AM
mfirth mfirth is offline
 
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Hi Eric,

Will do another update. Will you know if this error will surface again in a few days.

Thanks!
 


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