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  #1  
Old January 24th, 2012, 10:18 AM
lesljr lesljr is offline
 
Join Date: Jan 2012
Posts: 80
Default Datafeedr pluging messes up site

Store ID: not sure of my store id
Website URL: http://autotulsablog.com/

I installed the plugin and it messes up my whole site. Is there a way to contact support?
  #2  
Old January 24th, 2012, 10:21 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi

Welcome to the forums!

This is how to contact support.

This is how to determine your Store ID: /show...6527#post16527

Can you explain in more detail how it messes up your site? I went to your site now and it looks fine.

Thanks,
Eric
  #3  
Old January 24th, 2012, 10:30 AM
lesljr lesljr is offline
 
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thanks. the store id is 35889.

The problem is the layout of my blog gets messed up when I activate the plugin. Here is a pic

  #4  
Old January 24th, 2012, 10:33 AM
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Eric Eric is offline
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

Thanks,
Eric
  #5  
Old January 24th, 2012, 10:40 AM
lesljr lesljr is offline
 
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just sent it
  #6  
Old January 24th, 2012, 11:12 AM
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Eric Eric is offline
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Hi

I see you are using Windows hosting. We don't currently support the Windows hosting platform. http://www.datafeedr.com/requirements

I thought at first that there was a conflict with WP Minify. But even after disabling that plugin nothing was fixed.

I don't think Datafeedr is going to work for you.

Eric
  #7  
Old January 24th, 2012, 11:43 AM
lesljr lesljr is offline
 
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How do I cancel and get a refund?
  #8  
Old January 24th, 2012, 12:23 PM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Quote:
Originally Posted by lesljr View Post
How do I cancel and get a refund?
Hello,

Your account has been canceled. We have issued you a refund.

If you have any questions, please don't hesitate to ask.

Thanks,
Eric
 


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