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Old November 18th, 2011, 08:32 AM
DogWalkingGear DogWalkingGear is offline
Join Date: Aug 2011
Posts: 15
Default How often is the product database updated from Merchants

I'm sorry if this is elsewhere on the site but I couldn't find it.

I would like to know how often the factory database is updated from the various merchant feeds, eg overnight?. I discovered a problem where the merchant feed has the wrong price and I am taking it up with them - below is the raw data from Webgains.
program_id program_name product_id product_name price
1912 Petplanet 60377 Ancol Polar Fleece Dog Coat - X Large 9999.99
1912 Petplanet 59965 Nylabone Puppy Teething Star 9999.99

Clearly the Factory price won't change until they fix the raw feed, but once they do how long should it be before the price is reflected in the Factory.

And then once it is in the Factory I assume it will only change in my store once I hit the update button in the datafeedr plugin on my Wordpress Site.

Many thanks!
Old November 18th, 2011, 08:49 AM
stefan stefan is offline
Join Date: Feb 2008
Posts: 5,901

We try to update at least once per week with the big networks such as CJ, Affiliate Window, Webgains UK,... several times a week.

A new Webgains update is scheduled for later today.

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