Datafeedr Support Forums  

Go Back   Datafeedr Support Forums > Current Version (V3) Forum > Problems
Home Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Important - The support forums are now in "read-only" mode as we transition to an alternative help desk solution. Feel free to contact us here with any of your questions or search the forums for an existing solution.
 
 
Thread Tools Search this Thread Display Modes
  #1  
Old November 16th, 2011, 12:13 PM
lavazza lavazza is offline
 
Join Date: May 2011
Posts: 14
Default Update cannot complete (hung at download (lock=29977))

Hi there,

I got this message (wp-plugin), after I tried to update my store (after changing the connection key):

"Update cannot complete, please try again (hung at download (lock=29977))"

Technical Details:
app/update:90 BEGIN: status=download
app/update:139 UPDATE FAILED
app/update:139 UPDATE FAILED
ERROR: err_update_error hung at download (lock=29977)(122)

I tried it three times...

What is the problem?

Thanks for help
  #2  
Old November 16th, 2011, 01:07 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Can you please provide more information as per the rules?

Thanks,
Eric
  #3  
Old November 16th, 2011, 01:23 PM
lavazza lavazza is offline
 
Join Date: May 2011
Posts: 14
Default

Sorry:
Connection-ID: 11kcz3k094dpgijl
Merchant: Zalando (Affilinet Germany)
Products in Store: ca. 16k

worked fine, until I had to change the subdomain. After changing the subdomain (from shop.domain.com to store.domain.com) and the connection-key the store does not update anymore with the postet error.

It is a WP version 3.2.1
Datafeedr-Plugin: 3.3.3678
  #4  
Old November 16th, 2011, 01:25 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Thanks! We're looking into this. I will update this thread as soon as I know more.

Eric
  #5  
Old November 16th, 2011, 01:33 PM
lavazza lavazza is offline
 
Join Date: May 2011
Posts: 14
Default

Thank you very much!
  #6  
Old November 16th, 2011, 05:11 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

There were some queue issues earlier today. Those should be cleared up now.

Eric
  #7  
Old November 17th, 2011, 04:02 AM
lavazza lavazza is offline
 
Join Date: May 2011
Posts: 14
Default

Thx, it works again!!
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Store Won't Complete Product Update meperez Problems 15 May 31st, 2011 07:43 AM


All times are GMT -5. The time now is 12:55 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.