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  #1  
Old October 20th, 2011, 04:52 PM
jganser jganser is offline
 
Join Date: Aug 2011
Posts: 5
Default Update error

Hello,

I am having an issue with updating to the latest version of Datafeedr. I have looked at the other posts and I don't see anything else that looks like this. When I try to update it seems to get hung up and fail. I got this message:

app/update:90 BEGIN: status=read
app/update:139 UPDATE FAILED
app/update:139 UPDATE FAILED
ERROR: err_update_error hung at read (lock=19550)(122)


Any Ideas
JG
  #2  
Old October 20th, 2011, 05:59 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Welcome to the forums!

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #3  
Old October 20th, 2011, 06:47 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Did you recently change the Factory Host in the Plugin settings?

Eric
  #4  
Old October 21st, 2011, 03:50 AM
TheFerryman TheFerryman is offline
 
Join Date: Jan 2009
Posts: 266
Default

I have never changed the factory host on any site, they have all worked fine in the past, so did not think about it.
In case it is relevant, probably not, but Datafeedr is showing the time an hour out.
I started this one at 9.11

Last update started:2011-10-21 08:11:50
Last update ended:never
Update stage:

If Datafeedr is working on GMT and the site is BST would this make any difference to the times reported?
Updates are taking a very long time compared to before.

Bruce
  #5  
Old October 21st, 2011, 08:27 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Quote:
Originally Posted by omnialgroup View Post
I have never changed the factory host on any site, they have all worked fine in the past, so did not think about it.
In case it is relevant, probably not, but Datafeedr is showing the time an hour out.
I started this one at 9.11

Last update started:2011-10-21 08:11:50
Last update ended:never
Update stage:

If Datafeedr is working on GMT and the site is BST would this make any difference to the times reported?
Updates are taking a very long time compared to before.

Bruce
I've replied to you in this thread. Let's keep the discussion there so as not to confuse any issues.

Eric
 


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