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  #1  
Old October 10th, 2011, 08:41 PM
lpimco lpimco is offline
 
Join Date: Oct 2011
Posts: 19
Default Store Page is blank

Hello, Hope someone can help me on this. I was adding a category section on the store home page layout and was trying to add template 4. I did the update settings but now when you click on Shop, the page is blank.

Here's the site: http://findingsolarsolutions.com

Thanks guys.
  #2  
Old October 10th, 2011, 08:44 PM
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Eric Eric is offline
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Hi

Please try upgrading your plugin to the newest version and then clicking the [Update Products and Settings] button after you have upgraded.

Eric
  #3  
Old October 10th, 2011, 08:51 PM
lanarkchiro lanarkchiro is offline
 
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Posts: 49
Default blank store

i went to one of the websites i upgraded to new plugin and i had a blank store, i reset and updated, now my store is showing extra large products and is messed up
http://paintabletexturedwallpaper.com/

shawni
  #4  
Old October 10th, 2011, 09:05 PM
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Eric Eric is offline
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Hi

That site looks fine to me...



Eric
  #5  
Old October 10th, 2011, 09:16 PM
lanarkchiro lanarkchiro is offline
 
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Default i dont understand

i am so sorry, i swear, that is not what it looked like 5 minutes ago. i dont get it. sorry to bother you
  #6  
Old October 10th, 2011, 09:35 PM
lpimco lpimco is offline
 
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Default

Quote:
Originally Posted by Eric View Post
Hi

Please try upgrading your plugin to the newest version and then clicking the [Update Products and Settings] button after you have upgraded.

Eric
Eric,
I update the plugin and now I am waiting for the update products and settings. It just keep saying connecting, but seems to be taking a long time. The Shop page now has the page wrapper and such, but no products are listed, just the catetory products.
  #7  
Old October 10th, 2011, 09:47 PM
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Eric Eric is offline
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Hi

The update can take a few minutes or more depending on the size of your store.

I still see your store's front page and it looks fine.

Eric
  #8  
Old October 10th, 2011, 09:57 PM
lpimco lpimco is offline
 
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Quote:
Originally Posted by Eric View Post
Hi

The update can take a few minutes or more depending on the size of your store.

I still see your store's front page and it looks fine.

Eric
Mine looks like this.
See attachment.
Attached Thumbnails
Click image for larger version

Name:	noproducts screen.JPG
Views:	192
Size:	49.1 KB
ID:	411  
  #9  
Old October 10th, 2011, 10:06 PM
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Eric Eric is offline
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Hi

I see you have edited your Advanced Store Settings and changed the title and slug to "shop" instead of "store". Do you have a WordPress Page named "Shop" with the slug named "shop" in your Wordpress Admin Area > Pages section?

Eric
  #10  
Old October 10th, 2011, 10:10 PM
lpimco lpimco is offline
 
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yes, I have a page named Shop. Not sure about the slug.
  #11  
Old October 10th, 2011, 10:26 PM
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Eric Eric is offline
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Please check the slug.
  #12  
Old October 10th, 2011, 10:41 PM
lpimco lpimco is offline
 
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If you mean the permalink it looks like this:
Permalink: http://findingsolarsolutions.com/shop
  #13  
Old October 10th, 2011, 10:42 PM
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Eric Eric is offline
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Not the Permalink. I mean the slug for the Page "Shop". When I go to http://findingsolarsolutions.com/shop I get a 404 which means the page does not exist.
  #14  
Old October 10th, 2011, 10:45 PM
lpimco lpimco is offline
 
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Okay, yes slug is shop.
  #15  
Old October 10th, 2011, 10:46 PM
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Eric Eric is offline
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Is that page published and public? If so, I can't see it and that's half the problem.
  #16  
Old October 10th, 2011, 10:48 PM
lpimco lpimco is offline
 
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Yes, published and public.
  #17  
Old October 10th, 2011, 10:50 PM
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Eric Eric is offline
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #18  
Old October 10th, 2011, 11:02 PM
lpimco lpimco is offline
 
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Eric,
Sent you a PM.
  #19  
Old October 10th, 2011, 11:05 PM
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Eric Eric is offline
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Hi

I changed your URL settings to read "shop" and not "store" and went to the Datafeedr plugin page and the update was already running.

What browser and operating system are you using?

Eric
  #20  
Old October 10th, 2011, 11:26 PM
lpimco lpimco is offline
 
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Windows 7
I use Firefox and IE
 


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