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  #1  
Old September 9th, 2011, 11:26 AM
marcaustin marcaustin is offline
 
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Posts: 42
Default Store update issue

Eric
I'm trying to update my store, but the update keeps circulating through and isn't finishing.
I have been watching the blue bar for a couple hours now.
  #2  
Old September 9th, 2011, 05:29 PM
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Eric Eric is offline
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Are you getting any errors?
  #3  
Old September 9th, 2011, 05:39 PM
marcaustin marcaustin is offline
 
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No errors. Just continually cycle through the update and doesn't end.
  #4  
Old September 10th, 2011, 07:53 AM
marcaustin marcaustin is offline
 
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Eric
I have been re-doing an update.
Finally got to where the update is downloading packet, but now is stuck on packet 36 of 47.
What can I do to get my update to circulate all the way through.
  #5  
Old September 10th, 2011, 08:04 AM
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Eric Eric is offline
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Hi

Try this: /show...1394#post21394

Eric
  #6  
Old September 10th, 2011, 09:49 AM
marcaustin marcaustin is offline
 
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Eric
Still getting stuck downloading packet
  #7  
Old September 10th, 2011, 12:32 PM
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Eric Eric is offline
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

Thanks,
Eric
  #8  
Old September 10th, 2011, 10:00 PM
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Eric Eric is offline
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Hi

Ok, this is fixed now. It was a bug on our end that appeared when stores have a lot of categories, such as yours.

Eric
 


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