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  #1  
Old August 14th, 2011, 12:31 PM
redspan redspan is offline
 
Join Date: Feb 2009
Posts: 83
Question Subscriptions - change from 5 site to 10 site

Hello,

If I cancel my 5 site subscription because I want to upgrade to a 10 site subscription will I lose all the data from those 5 sites or will everything stay in place while I take out the 10 site subscription?
  #2  
Old August 14th, 2011, 12:36 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi

No, everything will remain in place. You will just be able to build 5 additional stores.

Just make sure you upgrade while logged into your current account (ie. don't create a new account).

Eric
  #3  
Old August 14th, 2011, 12:41 PM
redspan redspan is offline
 
Join Date: Feb 2009
Posts: 83
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Hello Eric,

Thanks - I am now a ten site subscriber
  #4  
Old August 14th, 2011, 12:44 PM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Thanks for upgrading! You may need to logout and then log back into the Factory for the changes to take effect.

Eric
 


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