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  #1  
Old August 3rd, 2011, 08:16 AM
charlesk charlesk is offline
 
Join Date: Mar 2011
Posts: 43
Default Sold out products- how to block

Hi,

in my store's (id 31091 www.fashionguide.pl) I manually select products from the merchants datafeeds. But I noticed that even though a product might get "sold out" it still stays in my store - shouldn't it be automatically removed from the datafeed?
In the current setup the only way for me is to regularly search through the products and manually block those "sold out" ones - Is there any way to make this automatic?

Kind regards
Charles
  #2  
Old August 3rd, 2011, 08:30 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

Currently it's not possible to test whether a product is in stock or not as we don't store that kind of information.

Networks very seldom provide a separate "instock" datafeed field. And even if they would it's not sure if merchants would use the field at all.
  #3  
Old August 3rd, 2011, 08:50 AM
charlesk charlesk is offline
 
Join Date: Mar 2011
Posts: 43
Default

And what about merchants simply removing the product from the datafeed as soon as it gets sold out? Does it work? Or the only way is the manual blocking of the sold out items?
  #4  
Old August 3rd, 2011, 10:13 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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When merchants remove products from their datafeeds the products are automatically removed from your store after we updated our database with the latest datafeeds.

Note that depending on when we run the update there may be a delay between the moment merchants offer a new datafeed and the moment we download and process the datafeed.

Last edited by stefan : August 3rd, 2011 at 10:14 AM.
 


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