Datafeedr Support Forums  

Go Back   Datafeedr Support Forums > Current Version (V3) Forum > Problems
Home Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Important - The support forums are now in "read-only" mode as we transition to an alternative help desk solution. Feel free to contact us here with any of your questions or search the forums for an existing solution.
 
 
Thread Tools Search this Thread Display Modes
  #1  
Old April 15th, 2011, 07:36 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default Store Wont update

Hi Eric,

My store wont update? Press products and settings and it is hung at

Store is updating

waiting... [cancel]

Been like that for ages now.
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #2  
Old April 15th, 2011, 08:27 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Try going to the Debug page and see if that jump starts the update.

Eric
  #3  
Old April 15th, 2011, 08:34 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

Hi Mate,

Still the same result.
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #4  
Old April 15th, 2011, 08:37 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Try canceling the update until the entire "Store is updating" message is gone. It might require clicking the cancel link a few times.

Then follow the steps here EXCEPT DON'T DO STEP 2 IN THE PICTURE.

Eric
  #5  
Old April 15th, 2011, 09:19 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

Hi Eric, still no joy.
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #6  
Old April 15th, 2011, 09:21 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Can you send me the following?

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:
  #7  
Old April 15th, 2011, 09:59 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

Hi Eric,

I have just sent you the details your require.
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #8  
Old April 15th, 2011, 10:26 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

Hi Eric, did you get the PM?
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #9  
Old April 15th, 2011, 10:27 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Yes, I just replied.
  #10  
Old April 17th, 2011, 08:12 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Question Store not updating

bgupdate: START
bgupdate: INI ok:0:1:0
bgupdate: SND wait:1:1:0
download: using curl (http://factory3.datafeedr.com/feeder...647ab97b984abd)
download: done (79)
ERROR: bad_download (bad_header) error:845,call.updater.read_shop_update_chunk:738, bgupdate:0,call_user_func_array:838,call..bgupdate :3591
bgupdate: memory: 0 time: 0.166
bgupdate: FAILED

Store has not been updating for 3 days.
I have deleted plugin and reinstalled and checked all the privledges.

Managed to get this info by switching on the debug mode.
What do you recommend next Eric?

I thought perhaps drop all the datafeedr table and then try the update.
I reckon there is some bad data in the tables?
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #11  
Old April 17th, 2011, 08:36 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

had this error on previous prob

bgupdate: INI ok:6:59:476
bgupdate: SND wait:7:59:476
download: using curl (http://factory3.datafeedr.com/feeder...06eedf7f09b69b)
download: done (512536)
ERROR: mysql: Duplicate entry '177200196598449' for key 1(1062) [INSERT INTO wp_dfr_shop_products_tmp(id,net_id,net_code,networ k,merchant_id,merchant,name,slug,descr] () error:845,call.updater.read_shop_update_chunk:738, bgupdate:0,call_user_func_array:838,call..bgupdate :3591
bgupdate: memory: 262144 time: 0.880
bgupdate: FAILED
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #12  
Old April 17th, 2011, 09:34 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Can you try these steps: /show...9693#post19693
  #13  
Old April 17th, 2011, 03:14 PM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default /showthread.php?t=4353

I have been waiting a few hours nothing is happening
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #14  
Old April 17th, 2011, 03:18 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Quote:
Originally Posted by macfink View Post
I have been waiting a few hours nothing is happening
I'm still waiting to receive your FTP login details that I requested via PM on April 15th, 2011 at 11:26 AM. We need to take a deeper look into the problem.
  #15  
Old April 17th, 2011, 05:44 PM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

Hey eric tried reseting the store, nothing happening.....
more sql errors

bgupdate: INI retry:0:0:1707
bgupdate: SND wait:0:0:1707
download: using curl (http://factory3.datafeedr.com/feeder...20109234614e1c)
download: done (92903)
read: no chunks
ERROR: mysql: Table 'fR3aKy.wp_dfr_shop_products' doesn't exist(1146) [UPDATE wp_dfr_shop_products AS p, wp_dfr_xhits AS h SET p.views = h.views, p.clicks = h.clicks WHERE] () error:845,call..bgupdate:3591,shop_remote_update:2 772,cmd_bgupdate:2724,run:3257
bgupdate: memory: 262144 time: 0.836
bgupdate: FAILED
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #16  
Old April 17th, 2011, 05:50 PM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

fR3aKy.wp_dfr_shop_products Table seems to have been dropped when I rest the store as you suggested
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #17  
Old April 17th, 2011, 05:52 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

All posts from other threads regarding this topic have been consolidated into this thread. Please use this thread for this issue.
Quote:
Originally Posted by macfink View Post
fR3aKy.wp_dfr_shop_products Table seems to have been dropped when I rest the store as you suggested
That is the expected behavior. Now the update should run, if the update still does not run, I will still need your FTP login information as per my PM request.
  #18  
Old April 18th, 2011, 01:17 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

our store still wont update after reset
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #19  
Old April 18th, 2011, 01:27 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

eric should we delete the plugin and start again?
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
  #20  
Old April 18th, 2011, 01:30 AM
macfink macfink is offline
 
Join Date: Feb 2011
Posts: 685
Default

tried all these
__________________
ID 30949
Website:
http://www.freakfish.co.uk/
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Site wont update for the first time ericnmon Problems 7 May 17th, 2011 01:30 PM
Store page won't load, store won't update gardenpublishing Problems 10 April 15th, 2011 03:30 PM
Store update not working again ccgmark Problems 2 January 9th, 2011 03:03 PM


All times are GMT -5. The time now is 12:50 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.