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  #1  
Old January 9th, 2011, 08:02 AM
digitalcow digitalcow is offline
 
Join Date: Jun 2010
Posts: 494
Default Lot of merchant images missing

Anyone else having problems with merchant logos? Only about 20% of mine seem to be displayed and for the rest I get a grey box with Image xxx written in it.
  #2  
Old January 9th, 2011, 08:37 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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That's not a problem. It's because we were not able yet to create and upload all merchant logos - there are a couple of 1000's logos to do! We are working on that and more logos will be added in the next few weeks.

Note that you can always create and upload your own logos in a logo directory you create at your server. Once you have created a directoy you should specify the directory path in the Datafeedr plugin control panel via the Web section. The logos you create should be named <merchantid>.jpg or <merchantid>.gif You can find the merchant id in Factory > Your Merchants by hovering your mouse over a merchant name.

By default the logos are pulled from our server leaving a possible footprint (datafeedr being in the logo URL). By creating a logo directory logos will be automatically downloaded to your server and the logos will be pulled from your server instead of ours. That will remove the Datafeedr footprint from the logo URL.

Last edited by stefan : January 9th, 2011 at 08:40 AM.
  #3  
Old March 26th, 2011, 09:53 AM
cgarvey cgarvey is offline
 
Join Date: Mar 2011
Posts: 33
Default Merchant Logo problem

Dear Team,

I followed the instructions directly here but my main merchant logo is still not showing. I created the logo name 9382.gif, my merchant id.gif, created the logo directory on my server and uploaded the gif. I pointed to the path in the datafeedr plugin and it shows successful, but still I have no logo.

Can you help.
Caroline
  #4  
Old March 26th, 2011, 01:00 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi

What's the name and network of your merchant?

What's your site's URL?
What's your store's ID?


Eric
  #5  
Old March 26th, 2011, 02:25 PM
cgarvey cgarvey is offline
 
Join Date: Mar 2011
Posts: 33
Default Merchant Logo problem

Hi Eric,

My store is: http://allamericansneakers.com
The merchant is Holabirdsports on the CJ network
Merchant id is: 9382

I'm not sure where to find my store's id.

I've removed the merchant directory in the interim because the logos that were working stopped when I had it added. I've replace the merchant logo with the merchant name until I can get it resolved.

Thanks,
Caroline
  #6  
Old March 26th, 2011, 05:16 PM
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Eric Eric is offline
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Join Date: Feb 2008
Posts: 16,902
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Quote:
Originally Posted by cgarvey View Post
I'm not sure where to find my store's id.
That is explained in the link from my previous post and in the Posting Guidelines.

Quote:
Originally Posted by cgarvey View Post
I've removed the merchant directory in the interim because the logos that were working stopped when I had it added. I've replace the merchant logo with the merchant name until I can get it resolved.
I've added that merchant's logo to our system so it should show up on your site, now.

Eric
  #7  
Old March 26th, 2011, 08:13 PM
cgarvey cgarvey is offline
 
Join Date: Mar 2011
Posts: 33
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Thank you so much Eric.....it works like a charm.
  #8  
Old April 29th, 2011, 03:33 PM
mviadam mviadam is offline
 
Join Date: Apr 2011
Posts: 20
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Can someone add Department of Good's and Sun and Ski logo's to the feed? DoG is from cj.com and Sun and Ski is share a sale. Thanks!
  #9  
Old April 29th, 2011, 07:17 PM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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Quote:
Originally Posted by mviadam View Post
Can someone add Department of Good's and Sun and Ski logo's to the feed? DoG is from cj.com and Sun and Ski is share a sale. Thanks!
Logos for Department of Goods & Sun and Ski are available.
 


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