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  #1  
Old October 5th, 2012, 01:33 PM
jear69 jear69 is offline
 
Join Date: Jun 2012
Posts: 60
Unhappy Wholesale Halloween Costumes

Hi Eric,

Is there a problem with the product feed from Wholesale Halloween Costumes merchant under Share a Sale? I have noticed today their products were properly displayed in my store
WP site http://costumedepot.joystin.com/ but when clicked, the page is blank or there is a message that says they are not active or currently not available. I am sure my account with them is active and approved from Share A Sale. Please check what's causing this issue.

Thanks,
JR
  #2  
Old October 5th, 2012, 01:37 PM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi,

You have not inserted your ShareASale affiliate ID here: The Factory > Your Store > Store menu > Affiliate IDs & Tracking Parameters.

Eric
  #3  
Old October 5th, 2012, 02:29 PM
jear69 jear69 is offline
 
Join Date: Jun 2012
Posts: 60
Red face

Thanks for telling me this Eric! What does it mean by merchant currently not available in the factory > select merchant > under Linkshare list of my selected merchants, it shows a yellow triangle for each not currently available?

JR
  #4  
Old October 5th, 2012, 02:35 PM
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Eric Eric is offline
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Join Date: Feb 2008
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It means that the merchant was available, is currently not available but we will attempt to make them available in the Factory if possible.
  #5  
Old October 21st, 2012, 10:05 PM
jear69 jear69 is offline
 
Join Date: Jun 2012
Posts: 60
Red face

Hi Eric,

The issue still occurs today when i open and click the links and products to this wp store.I checked and i have the proper ID and selected the right affiliate in the factory.I tried to update it many times in my store, but they're not taking me the merchat page.Here's the message when i click the products link from my store.

Quote:
The link is not currently active.

There are a number of reasons that you may have received this message. The most common is that the merchant who was advertising is temporarily not-actively promoting that program. If, however, you feel you have reached this page in error, please let us know. Shareasale.com does not tolerate or send any SPAM mail to anyone. If you feel you have been targeted by a SPAM message, we would appreciate if you could forward the message to us at abuse at shareasale.com.

Shareasale.com manages the relationships between advertisers and affiliates, which is why you were directed to our site. Since the link that you clicked is not currently active, you were not redirected to the site.

If you are a new affiliate, your links will not be active until Shareasale.com gets a chance to review your account - you will receive an email when your account is approved and links are activated. This process generally takes around 24 business hours.

Please check this issue.

JR
  #6  
Old October 22nd, 2012, 03:51 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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Currently HalloweenAndCostumes.com has status Temporarily Offline in Shareasale - hence the inactive links.

See https://shareasale.com/a-viewmerchan...rchantID=33401
  #7  
Old October 22nd, 2012, 08:11 AM
jear69 jear69 is offline
 
Join Date: Jun 2012
Posts: 60
Default

Hi Stefan,

I discovered this issue yesterday and probably they've been offlline 2 or 3 days ago.Does this mean they are out of business? Please explain what it means when a merchant status is "Temporarily Offline" ?

Thanks,
JR
  #8  
Old October 22nd, 2012, 08:16 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
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Next to the status you see an i icon which explains the status.

It's best you contact the merchant to see what's going on.
  #9  
Old October 22nd, 2012, 03:06 PM
jear69 jear69 is offline
 
Join Date: Jun 2012
Posts: 60
Default

Thanks!
 


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