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  #1  
Old October 24th, 2012, 04:11 PM
shoespecialists shoespecialists is offline
 
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Default StoreYa - Wrong Connection Key

Store ID: shoespecialsists
Website URL: http://mensleathershoesonline.co.uk
URL to page in question: Facebook

Hi i am going through the process of starting my Facebook setup but i have tried several times and i does not recognize my connection key can you please advise??
  #2  
Old October 24th, 2012, 04:12 PM
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Eric Eric is offline
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Hi,

Are you trying to set up StoreYa integration? If so, you need to make sure you enable integration here: The Factory > Your Store > Store menu > Additional Functions > Store Integration.

Eric
  #3  
Old October 25th, 2012, 06:37 AM
shoespecialists shoespecialists is offline
 
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Hi Eric i have done what you said and still it is telling me i have the wrong connection key?

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  #4  
Old October 25th, 2012, 09:20 AM
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Eric Eric is offline
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Hi,

I see your store has over 14,000 products but the maximum StoreYa allows is 10,000. This might be the issue.

Can you create a new store (possibly by duplicating your original store) and scaling down your store so that it fits within the limit of your StoreYa plan?

Eric
  #5  
Old October 25th, 2012, 09:43 AM
toniologe toniologe is offline
 
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Default also

hi eric,
also a very little store dont work with my connectionkey 12cbzd4r7u2ivp6e
its under 6000 products.
the url is the http://www.ip-telefon.de.vu
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  #6  
Old October 25th, 2012, 09:48 AM
shoespecialists shoespecialists is offline
 
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Hi i have just tried with the store i am currently building and it does not have as much as my active store but it still won't work any ideas?
  #7  
Old October 25th, 2012, 12:46 PM
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Eric Eric is offline
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Hi,

I've written to StoreYa. I will update this thread when I know more.

Eric
  #8  
Old October 25th, 2012, 01:45 PM
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Eric Eric is offline
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Quote:
Originally Posted by shoespecialists View Post
Hi i have just tried with the store i am currently building and it does not have as much as my active store but it still won't work any ideas?
Please tell me the store ID of this store.
  #9  
Old October 25th, 2012, 02:03 PM
shoespecialists shoespecialists is offline
 
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The store ID is 152kzew8oya9i7lh
  #10  
Old October 25th, 2012, 03:01 PM
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Eric Eric is offline
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Quote:
Originally Posted by shoespecialists View Post
The store ID is 152kzew8oya9i7lh
That store has 14,849 products.
  #11  
Old October 25th, 2012, 03:04 PM
shoespecialists shoespecialists is offline
 
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So sorry i gave you the wrong one 170qzjteo7frgusk
  #12  
Old October 26th, 2012, 08:03 AM
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Eric Eric is offline
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Hi,

I've spoken with StoreYa. They are increasing the time-out limit so that larger stores can be imported into their system.

We are also implementing some limits in the Factory to prevent other problems.

Please try again.

Eric
  #13  
Old October 27th, 2012, 07:16 AM
shoespecialists shoespecialists is offline
 
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Not sure what is happening then but it won't work still? It keeps telling me that i am enertering an invaild inccorect key?

Please can you advise me on what is next?

Thanks

Mark
  #14  
Old October 27th, 2012, 10:09 AM
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Eric Eric is offline
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Quote:
Originally Posted by shoespecialists View Post
Not sure what is happening then but it won't work still? It keeps telling me that i am enertering an invaild inccorect key?

Please can you advise me on what is next?

Thanks

Mark
Hi Mark,

What is the store you are trying to connect?

Eric
  #15  
Old October 27th, 2012, 01:37 PM
shoespecialists shoespecialists is offline
 
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Ok good news. I have managed to create a Facebook store. I have to create a new store within data-feed with very little products and it worked. great news.

I have one questions now that i have created my page how do my fans get to see it??

I have looked through the instructions but it only seems to be set up for your actual Facebook personal rather than your fan page.

I hope you can help.

Thanks

Mark
  #16  
Old October 27th, 2012, 02:05 PM
shoespecialists shoespecialists is offline
 
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Sorry to have bothered you but it is all sorted.

Thanks
Mark
  #17  
Old October 31st, 2012, 03:28 PM
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Eric Eric is offline
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Hi,

We've implemented a Product Limit setting on the StoreYa Integration page where you can set the number of products that should be exported to StoreYa based on your membership plan at StoreYa.

You can find that option here: The Factory > Your Store > Store menu > Additional Functions > StoreYa Integration > Product Limit.

Eric
  #18  
Old November 5th, 2012, 03:11 PM
tloenders tloenders is offline
 
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Default

shop=38405
http://difster.com
Connection key: 15g5z8bvw2nkc3p4

Hello,

I am having the same problem. I have set the product limit to 5000, while our shop has roundabout 2700 products.

The message I get is "Wrong Connection Key. See here how to get the correct one."

All the best!

Tim
  #19  
Old November 5th, 2012, 05:39 PM
stefan stefan is offline
 
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Quote:
Originally Posted by tloenders View Post
I am having the same problem. I have set the product limit to 5000, while our shop has roundabout 2700 products.
When trying to import your store did you select "Enable StoreYa Integration" in Factory?

Can you try again and make sure the option "Enable StoreYa Integration" is selected (and saved) in Store > Additional Functions > StoreYa Integration.
 


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