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-   -   Related Products Not Displaying (/showthread.php?t=4424)

davecole212 May 4th, 2011 02:17 PM

Related Products Not Displaying
 
How do I enable or configure related product listings?

Eric May 4th, 2011 02:23 PM

Hi

By default, it's configured and enabled. What did you want to configure?

Eric

davecole212 May 4th, 2011 03:49 PM

how to I access the default setting? I am using thesis theme.
Store ID:53892

Eric May 4th, 2011 06:49 PM

Hi

You can change the default settings here:

The Factory > Your Store > VIEWS > CUSTOM VIEWS > Related Products > Product list module.

Eric

davecole212 May 4th, 2011 08:08 PM

There are no snippet code in the product list template. I must have mistakenly deleted it during earlier stages of troubleshooting. Could I have the default code in the box, please?
Thanks!

Eric May 4th, 2011 08:46 PM

Hi

I reset your Related Products view and now you just need to click the [Update Settings Only] button on your blog.



Eric

davecole212 May 4th, 2011 09:06 PM

I've done as instructed, still the same. Could there be a problem with thesis theme?

Eric May 5th, 2011 08:33 AM

Quote:

Originally Posted by davecole212 (Post 20407)
I've done as instructed, still the same. Could there be a problem with thesis theme?

I see the problem. You deleted the Text module from the Product Detail view which contained the following code:

Code:

<!-- Related Products Heading -->
<h3>Related Products</h3>
<!-- /Related Products Heading -->


<!-- Related Products List -->
[DFR:Related Products?c=%ci]
<!-- /Related Products List -->


davecole212 May 7th, 2011 03:36 PM

thank you. it fixed it.


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