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-   -   apostrophe gets replaced as ???? (/showthread.php?t=3859)

cashnow February 4th, 2011 09:59 AM

apostrophe gets replaced as ????
 
I am adding products. I used more into to replace ???? in the product description with an apostrophe, but when I saved it, left the category and returned, the ???? were put back in.

I thought this was happening on the merchants datafeed end, but after I edited it and the ???? returned, I think it may be on the DFR end.

Is there a way to avoid the '???' that are replacing apostrophes?

Eric February 4th, 2011 10:08 AM

Hi

How are you adding products? This is impossible in V3.

Eric

cashnow February 4th, 2011 10:15 AM

I am adding them like the video tutorial. What's impossible: should the feed be clean of ??? or the edit should not revert back to "???".

I am seeing this with the Personal Creations feed. Sometimes the edit takes, and other times it replaces the ???.

Eric February 4th, 2011 10:19 AM

Hi

Can you give me an ID of a product with "???" ?

Eric

cashnow February 4th, 2011 10:20 AM

Here is an example.

cashnow February 4th, 2011 10:32 AM

Here is an ID: 1704801869425797

Eric February 4th, 2011 10:38 AM

Hi

I edited the following products:

1704801869425797 - Sesame Street Characters Name Fleece Romper
855701870605411 - onesie cupcakes

And the changes stuck. Are you sure you are clicking [Save] after you make your edits?

I couldn't find this product in your store: http://www.forbabygifts.com/store/pr...creations-gan/

Eric

cashnow February 4th, 2011 10:50 AM

Yes, l am pretty sure but it could be my error. After I hit save, the text is italicized. Is that right? I thought that was showing me that changes were made.

But when I went back, the ??? were back. Like I said, not every time.

Are you looking in 6719? We have other stores not in use. It is under Personalized Onesies, page two. I attached a screen shot (I think one is attached).

So if PC's feed has the ???, the description will as well?

Eric February 4th, 2011 11:07 AM

Quote:

Originally Posted by cashnow (Post 17660)
Are you looking in 6719? We have other stores not in use. It is under Personalized Onesies, page two. I attached a screen shot (I think one is attached).

I'm in store 6719 and I am looking under the category Personalized Onesies but I don't even see page 2.

Nothing was attached.

cashnow February 4th, 2011 11:20 AM

Jesus! :confused: (think I am taking the afternoon off) - it is in personalized rompers - page two :eek:

Eric February 4th, 2011 11:28 AM

Hi

The only products that I see on that page that have been edited and ??? have been removed are these:

Embossed-Embroidered T-Romper - 1 and 2 (19.98)
Little Stinker T-Romper (19.98)
Embossed - Embroidered 1 And 2 T-Romper Blue (19.98)

Those products should not have any ??? on your website after you have clicked [Update Products and Settings]. If they do, please let me know.

Eric

cashnow February 4th, 2011 11:29 AM

Will do. Thank you!


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