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  #21  
Old January 10th, 2011, 12:12 PM
cyberil cyberil is offline
 
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/wp-content/uploads/logos

I think the problem is with the factory. As when I look at Factory > Your Merchants the new logos show. But in Comparison Set they don't!!!
  #22  
Old January 10th, 2011, 12:14 PM
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Is this logos directory writable? It needs to be writable (ie. CHMOD 777) in order for the images to be added to that directory automatically.
  #23  
Old January 10th, 2011, 12:18 PM
cyberil cyberil is offline
 
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/wp-content/uploads/logos

The other logos work on the website.

The new ones show in merchants but not in comparison sets????

Last edited by cyberil : January 10th, 2011 at 12:20 PM.
  #24  
Old January 10th, 2011, 12:20 PM
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But is that directory writable?
  #25  
Old January 10th, 2011, 12:22 PM
cyberil cyberil is offline
 
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Yep 777

The other logos I uploaded on Saturday work on the website.

The new ones show in merchants but not in comparison sets, that's why i think there's a problem with the factory????
  #26  
Old January 10th, 2011, 12:23 PM
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Can you PM me the following information:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

Thanks,
Eric
  #27  
Old January 10th, 2011, 12:25 PM
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Actually, nevermind that. Can you delete the following logos from your logos directory:

190.png
11698.png
12829.png

Eric
  #28  
Old January 10th, 2011, 12:30 PM
cyberil cyberil is offline
 
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OK will do, ignore my PM
  #29  
Old January 10th, 2011, 12:31 PM
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OK, I manually deleted the 3 images from above from your server, and the new ones were automatically added.

There is a bug. The gray placeholder images should not have been transferred to your site. We'll fix this issue in a couple of days.

Eric
  #30  
Old January 10th, 2011, 12:33 PM
cyberil cyberil is offline
 
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Excellent! That worked. Obviously because the images had the same name as before that caused the problem.
 


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