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  #1  
Old July 15th, 2013, 05:38 AM
allant allant is offline
 
Join Date: Jan 2013
Posts: 99
Default Paypal subscription payment

Hi,

Paypal have sent me the following notice:

[Your subscription to 5 Site Plan - Monthly Datafeedr Membership has been cancelled because your credit card is invalid. You will not be invoiced for this Subscription again.]

They are not picking up on new card details. I have updated new card details again and made it the primary card for payment (it's the only one listed) and hopefully this should work. Do I have to re-apply to activate payment subscription?

Best Regards
Allan
  #2  
Old July 15th, 2013, 07:39 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi Allan,

You'll need to go here http://www.datafeedr.com/amember/member.php and re-subscribe to the plan you want.

The only thing you need to make sure of is that you're already logged into your Datafeedr account before re-subscribing.

If you have any questions, please don't hesitate to ask.

Eric
  #3  
Old July 15th, 2013, 08:59 AM
allant allant is offline
 
Join Date: Jan 2013
Posts: 99
Default

Hi Eric, That worked however, I have just been credited with affiliate commission, that's not fair that I get commission because of an error I made during payment process. Perhaps you should have a look and cancel this commission credit.

All the best Allan
  #4  
Old July 15th, 2013, 09:00 AM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi,

Thanks for letting us know! We will deduct that from your affiliate account.

Eric
 


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