Datafeedr Support Forums  

Go Back   Datafeedr Support Forums > Current Version (V3) Forum > Problems
Home Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Important - The support forums are now in "read-only" mode as we transition to an alternative help desk solution. Feel free to contact us here with any of your questions or search the forums for an existing solution.
 
 
Thread Tools Search this Thread Display Modes
  #1  
Old January 14th, 2014, 04:04 AM
fred_h0ds0n fred_h0ds0n is offline
 
Join Date: Jan 2014
Posts: 1
Wink Datafeedr Direct plugin v. Datafeedr plugin via Premiumpress, wordpress theme

Hi

I'm running premiumpress responsive shopping cart theme on wordpress. I signed up for the Datafeedr $47pm package yesterday, only to be told that the direct plugin from Datafeedr is not compatible with premiumpress themes and I have to use their Datafeedr plugin version 4. I have now installed the premiumpress version of the Datafeedr into the wordpress dashboard.

I tried to enter the
Access ID: [BLANKED OUT]
API ID: [BLANKED OUT]
which I received yesterday, into the premiumpress formatted boxes and was locked out.

I then went into the Datafeedr website signup page via the premiumpress website and tried to login. Unfortunately the login page didn't recognise my details, thinking there may be a problem with my password I tried to reset it only to be told that Datafeedr doesn't recognise my email address either.

My email address is in Datafeedr somewhere as I entered it yesterday fred.hodson@hodson.co.uk and received the following acknowledgement email after signing up;

"Hello Fred,

This is just a quick note to say Welcome! and Thank You! for joining Datafeedr's customer mailinglist.

Via this way we'll keep you up to date about any new additions and changes to Datafeedr.

If you're overwhelmed by all the information in the member's area don't panic Follow the links below.

GETTING STARTED
################################################## ##
Be sure to read the Set-Up Guide:

http://www.datafeedr.com/guide/

Our full library of Video Tutorials:

http://www.datafeedr.com/videos/

Answers to common questions:

http://www.datafeedr.com/forums/

SUPPORT
################################################## ##
Fred, if you have questions or are having a problem, please don't hesitate to contact us!

The fastest way to get your questions answered is by using our Support Forums:

http://www.datafeedr.com/forums/

Log in to the Support Forums using the same username and password that you signed up with.

If your question is private in nature, please use our contact form:

http://www.datafeedr.com/forums/sendmessage.php

To your success,

Co-Founder: Eric Busch
Co-Founder: Stefan Everaet
www.datafeedr.com
1 (314) 732-1354"


I obviously can't use the version I downloaded yesterday on my premiumpress website, will this mean I have to pay twice or can things be sorted out.

If you need to contact me direct I'm in the UK phone [BLANKED OUT]

My store URL is www.the-shopping-room.com

Kind Regards

Fred Hodson

Last edited by stefan : January 16th, 2014 at 05:11 PM.
  #2  
Old January 14th, 2014, 05:12 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

Datafeedr offers 2 services:

http://www.datafeedr.com: our service that allows store/product integration into WordPress themes.

https://v4.datafeedr.com: our API service for developers/programmers or people who want to make use of one of the applications/themes created by those developers/programmers.

See this blog post to see which of our services is right for you: http://www.datafeedr.com/is-the-data...right-for-you/

Because you want to make use of a 3rd party application/theme (like premiumpress responsive shopping cart theme) that is using our API you only need a subscription for our API service.

Because joining www.datafeedr.com was not necessary, let me know if I can cancel and refund that subscription.

This is the support forum for www.datafeedr.com. If there are any issues with the API service you can post these here: https://v4.datafeedr.com/contact

PS. I've blanked out your API details because these are your own personal API access keys and should never be shared on public websites.
  #3  
Old January 16th, 2014, 06:55 AM
elviso elviso is offline
 
Join Date: May 2013
Posts: 4
Default

Hello Fred
I am confident that Stefan and Eric will sort the technical side for you.What I am writing to you about here is to do with the arrangement of your store, even though I am aware that you did not request for that - this is from one marketer to the another, right?

From the look of your store, I feel that your home page needs a bit more organisation. You should have some kind of menu/mega-menu on the homepage to direct your visitors to the specific product/section they are after. I know that you have done this in the internal pages, but you need to give your visitors some direction right from the home page. As your site stands right now, your visitors will act based on guess work to know how to find what they want. Take away the guesswork and give them direction.

Hope this may help somehow. Good luck

Last edited by elviso : January 16th, 2014 at 06:56 AM.
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Datafeedr Wordpress Plugin Access ID & Secrect Key hasbest Questions 5 December 23rd, 2013 12:51 PM
When I install Datafeedr Plugin It shows under tools but not under Theme ... rooster Questions 1 September 18th, 2013 03:50 PM
Datafeedr wordpress plugin tewfic Questions 5 August 6th, 2012 11:21 AM


All times are GMT -5. The time now is 10:37 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.