Old Product URLs not Redirecting

[patagonia]

Eric,
I just converted another store and have found that none of the old product urls are redirecting. They have been redirecting fine on other stores that I have converted.

There are 4 different merchants on the site and none of 4 merchants' products are redirecting.

I have checked all the URL settings and they are set to redirect.
I kept the store name the same.

For example.
This:http://allpocketweddinginvitations.c...T-10489156-cj/
Should redirect to this: http://allpocketweddinginvitations.c...59000594255491

Or
This: http://allpocketweddinginvitations.c...1114-14112-ls/
Should redirect to this:
http://allpocketweddinginvitations.c...82201539001735

Did I miss something?

http://factory3.datafeedr.com/feeder/shop?shop=9989

[Eric]

I think you should change your Product detail page URL settings to: store/invites/%ps/%pi/ or store/invites/%ps_%pi/. It might be that the old and new URLs are too similar.

[patagonia]

I tried out both and neither of those options worked.

[Eric]

I see what's going on. This might be a bug. We're looking into it.

[Eric]

Hi

Try filling in the Products prefix field in the URL settings area with invites instead of product.

Eric

[patagonia]

nope. still not working.

[Eric]

Did you upgrade your plugin then do a full update of your store (ie. [Update Products and Settings])?

[patagonia]

No I didn't. Sorry didn't realize I had to update the plugin. Will do now.

[patagonia]

Okay, yes now it is working!
And I just realised the products on one of my other sites weren't redirecting either, but I hadn't checked. Another thing to add to the checklist.

Is this Products Prefix field new, or was it always there?

So.... If I update the plugin on any of my other V3 websites, I need to go back into the Factory and check what is in the Products Prefix field?

[Eric]

Originally Posted by patagonia

Is this Products Prefix field new, or was it always there?

Yes, it's new as of today.

Originally Posted by patagonia

So.... If I update the plugin on any of my other V3 websites, I need to go back into the Factory and check what is in the Products Prefix field?

Yes, if you had used something other than 'product' in the URL, then you should modify the prefix to match your old V1 settings.