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  #1  
Old May 20th, 2012, 03:58 PM
derek53 derek53 is offline
 
Join Date: Apr 2012
Posts: 3
Default Not all product showing

Store ID: Marlenepackwood
Website URL: http://www.marlenepackwood.co.uk

Why are there some products in my shop that have not have been populated. The categories all have and only downloaded the plugin this evening.

My first install so a tad disappointed.
  #2  
Old May 20th, 2012, 07:31 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi
Quote:
Originally Posted by derek53 View Post
Why are there some products in my shop that have not have been populated.
Can you explain what you mean by products not being populated and provide 1 or more URLs to pages where you are experiencing this problem?

Thanks
Eric
  #3  
Old May 21st, 2012, 03:42 AM
derek53 derek53 is offline
 
Join Date: Apr 2012
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Default

Many categories are empty but they do have product in the factory. When I click to update my site there is a blank page that just hangs and no update occurs.
You can see empty categories on any of the sites pages at http://www.marlenepackwood.co.uk
  #4  
Old May 21st, 2012, 07:25 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #5  
Old May 21st, 2012, 12:36 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi
Quote:
Originally Posted by derek53 View Post
Many categories are empty but they do have product in the factory. When I click to update my site there is a blank page that just hangs and no update occurs.
You can see empty categories on any of the sites pages at http://www.marlenepackwood.co.uk
I didn't realize you are running a ShopperPress site. ShopperPress overrides nearly all of Datafeedr's functionality. Therefore, you will need to contact the ShopperPress guys regarding this issue as it is outside the functionality of Datafeedr. The problem is not related to Datafeedr.

Eric
 


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