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  #1  
Old March 11th, 2014, 04:33 AM
bombpetite bombpetite is offline
 
Join Date: Jan 2014
Posts: 53
Default Problem with a product feed

Hi,

It seems the merchant feed by merchant Boden (affiliate window UK) that's currently available on Datafeedr is not the right one.

Boden told us that an up to date product feed can be downloaded from Shop Window section of Darwin (the AWin interface). The screen grab with instructions in attached. They've asked that you set up the feed to update daily. Can you please change the feed?

Many Thanks,

Eugene
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  #2  
Old March 11th, 2014, 05:05 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

What do you mean with "is not the right one"?

Do they have different feeds or is the product information not up to date in the Factory?

As far as I can tell we pick up the right feed.

Note that there's always a delay between the moment a merchant updates the datafeed and the moment we update our database.

Due to the size of our database it's not possible to run daily updates. The Awin network is updated every 2/3 days. A new update is scheduled for later today.
  #3  
Old March 11th, 2014, 06:57 AM
bombpetite bombpetite is offline
 
Join Date: Jan 2014
Posts: 53
Default

Hi Stefan,

After investigating further it turns out Boden haven't been updating their feed. They are working on resolving it now.

Our apologies! We were mislead by AW support.

Thanks,

E
  #4  
Old July 1st, 2014, 12:57 PM
DogWalkingGear DogWalkingGear is offline
 
Join Date: Aug 2011
Posts: 15
Default

www.dogwalkinggear.com
Hello.
Is this resolved? I have just noticed that none of the Boden products downloaded via datafeedr have any link and just go to "blank".
MJ
  #5  
Old July 1st, 2014, 06:42 PM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

We experience the issue as well with our affiliate ID. I've logged a support ticket in Awin.
  #6  
Old July 2nd, 2014, 11:50 AM
DogWalkingGear DogWalkingGear is offline
 
Join Date: Aug 2011
Posts: 15
Default

I have raised it as well yesterday with AW. They thought I had an issue with Boden's feed. I have corrected them and updated my ticket. Let's wait and see.
Thanks.
MJ
  #7  
Old July 4th, 2014, 01:08 AM
DogWalkingGear DogWalkingGear is offline
 
Join Date: Aug 2011
Posts: 15
Default

AW looking into it and say that there seem to be an issue with the products URL's given to them. They are addressing it with Boden.
MJ
  #8  
Old August 12th, 2014, 03:29 AM
stefan stefan is offline
 
Join Date: Feb 2008
Posts: 5,901
Default

Awin reported that the issue has been fixed.
 


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