Store data cannot be read (mysql)

[germess]

When I press Update Products and Settings in Datafeedr plugin i see this error:

Store data cannot be read (mysql)

[Technical details...]

bgupdate: INI ok:2:3:206
bgupdate: SND wait:3:3:206
download: using curl (http://factory3.datafeedr.com/feeder...5c803bdb89e9cc)
download: done (136084)
ERROR: mysql: Table 'dealsdis_wrdp1.wp_dfr_shop_products_tmp' doesn't exist(1146) [INSERT INTO wp_dfr_shop_products_tmp(id,net_id,net_code,networ k,merchant_id,merchant,name,slug,descr] () error:838,call.updater.read_shop_update_chunk:726, bgupdate:0,call_user_func_array:831,call..bgupdate :3565
bgupdate: memory: 262144 time: 0.393
bgupdate: FAILED

[Eric]

Hi

What version of the plugin are you using?

Eric

[Eric]

Hi

Can you try the following:

1. Go here: WordPress Admin Area > Tools > Datafeedr > Debug
2. Click the "Reset" buttons as outlined in the image below:
   
   
3. Go here: WordPress Admin Area > Tools > Datafeedr
4. Click the [Update Products and Settings] button.
5. Wait for the update to complete.

Eric

[germess]

Version 3.1.5.3149
I'll try it now

[germess]

Everything is fine now. Thanks.

[kellihb]

I have been trying the to update my store and have not been able to. Gets hung up just like other poster stated. Everything seemed to work until I upgraded to the latest version of datafeedr trhough the wrod press interface.

[Eric]

Originally Posted by kellihb

I have been trying the to update my store and have not been able to. Gets hung up just like other poster stated. Everything seemed to work until I upgraded to the latest version of datafeedr trhough the wrod press interface.

Did you try the steps I mentioned above?

[kellihb]

Okay hope this doesnt seem like a stupid question but you mention to NOT do step 2, so once in the debug area what am I supposed to do? Just enable it? If so , yes I have done that and I am still getting hung up. Mine is actually telling me it is downloading paket 1 of 6 but never goes any further.

[Eric]

Hi

I meant don't do step 2 in the image. I guess it's a little confusing. Do all 5 steps but on step 2, only click the first [reset] button.

Eric

[kellihb]

Eric,

I have tried the steps above as explained, and I am still getting hung up like the previous poster. I have built over 25 stores and have never had this problem before.

Store is updating

waiting... [cancel]

[Eric]

Originally Posted by kellihb

Eric,

I have tried the steps above as explained, and I am still getting hung up like the previous poster. I have built over 25 stores and have never had this problem before.

Store is updating

waiting... [cancel]

What is your store's ID?

[kellihb]

store id is 31399

[Eric]

Originally Posted by kellihb

store id is 31399

OK, can you try the 5 steps one more time?

[kellihb]

Okay I have and it is still hung up!!

[kellihb]

I just created a new store and used version 3.02.2963 and have had no problems updating store, my problem came about when I upgraded.

[Eric]

Originally Posted by kellihb

Okay I have and it is still hung up!!

Can you PM me the following information:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

[Eric]

Originally Posted by kellihb

I have been trying the to update my store and have not been able to. Gets hung up just like other poster stated. Everything seemed to work until I upgraded to the latest version of datafeedr trhough the wrod press interface.

This should be fixed in plugin version 3.2.xxxx.