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  #1  
Old February 15th, 2014, 05:18 PM
boxadesign boxadesign is offline
 
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Unhappy Problems doing anything in Datafeedr wordpress admin

Hi, for some reason when I update settings or save any of the other options in my datafeedr wordpress admin screen I lose all of the datafeedr content. The wordpress admin menu, header etc is all there but no datafeedr content. If I refresh it will reappear but at random. Sometimes I have to refresh multiple times. I have disabled all plugins but still getting the issue.

Thanks, Matt
  #2  
Old February 15th, 2014, 07:04 PM
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Eric Eric is offline
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Hi,

Do you have JavaScript disabled in your browser?

Can you try with a different browser such as Firefox or Chrome or Safari to see if you have the same problems?

Eric
  #3  
Old February 17th, 2014, 08:15 AM
boxadesign boxadesign is offline
 
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Hi Eric,

I use chrome and have tried in FF. I don't have anything disabled and all other aspects of the wordpress admin work OK.

There are no JS errors in the console.

Matt
  #4  
Old February 17th, 2014, 10:47 AM
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Eric Eric is offline
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #5  
Old February 18th, 2014, 09:26 AM
boxadesign boxadesign is offline
 
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Hi Eric, I PM'd you the information. Did you get anywhere?
Thanks, Matt
  #6  
Old February 18th, 2014, 09:52 AM
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Eric Eric is offline
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Hi Matt,

Thanks for your patience. We have fixed the issue. You should be good to go now.

Eric
  #7  
Old February 18th, 2014, 10:49 AM
boxadesign boxadesign is offline
 
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Hi thanks. I'm receiving the following http error when updating products and settings:
app/update:103 BEGIN: status=download
app/http:79 download: using curl (http://factory3.datafeedr.com/feeder...9a814bcccb0d.1)
unlink /nfs/c06/h06/mnt/88367/domains/newbabybuys.com/html/wp-content/uploads/store/temp/dfr_e75ad85d27ecbbade9849a814bcccb0d.1
app/update:156 UPDATE FAILED
ERROR:err_http_curl_error(Recv failure: Connection reset by peer(56)) line=152
  #8  
Old February 18th, 2014, 11:02 AM
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Eric Eric is offline
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Hi,

Are you still receiving this error? When I click the [Update Products and Settings] button on your site I do not get any error.

Eric
  #9  
Old February 18th, 2014, 03:36 PM
boxadesign boxadesign is offline
 
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Randomly seems ok now.

Many thanks for your help dude.
 


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