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#1
January 8th, 2011, 12:12 AM
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No drop down menu in new factory
Are you experiencing some problems here?
When I go to upgrade, the dropdown menus seem to have a problem. the factory/store/catagory are visible but cant do anything with them. |
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#2
January 8th, 2011, 12:59 AM
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MOVED THREAD TO TROUBLESHOOTING FORUM.
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 Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#3
January 8th, 2011, 01:00 AM
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What's the URL of the page you are referring to?
What browser and operating system are you using?
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Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#4
January 8th, 2011, 02:20 PM
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#5
January 8th, 2011, 02:28 PM
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When you hover over the "Factory" menu, can you see and click the 6 links that appear in the drop down?
Is it possible to send a screenshot of what you are seeing? Also, does the same thing happen in other web browsers?
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Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#6
January 8th, 2011, 02:46 PM
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There are no links or dropdowns.
can not copy screen shot. the following are on the top of the factory page which looks like it should be the dropdown menus you speak about. factory store catagory view They are linked, but the links go to unreadable pages that make no sense. I haven't tried other browsers because this is what has worked for me and have never had a problem. Do you reccomend a different browser? |
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#7
January 8th, 2011, 02:52 PM
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Seems to work in firefox browser.
Just not too familiar with this browser. Would rather work in what I am familiar with. |
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#8
January 8th, 2011, 03:32 PM
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Quote:
I'm using Windows XP with IE8 and did not experience any problems with Datafeedr V3 so far. Although Vista is different than XP it may be worth trying to upgrade your IE version. Last edited by stefan : January 8th, 2011 at 03:42 PM. |
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#9
January 8th, 2011, 05:04 PM
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I used a different browser so I have done all steps.
Now I am Updating my store and it isn't able to update. Also tried manually. Goes through the motions and takes several minutes where it looks like it is doing what is supposed to but when finished, not getting success. Tried this in both browsers. |
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#10
January 8th, 2011, 05:08 PM
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Hi
I'm guessing that your stores are quite large. Another user had a similar problem today. We've since fixed the plugin to accommodate very large stores. Here's what solved it: http://www.datafeedr.com/forums/show...6163#post16163 Eric
__________________
Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#11
January 8th, 2011, 05:21 PM
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I'm not quite as advanced....
what is "/store multi-site".... I'll get rid of it if I know where,what it is. Meantime I'll raide the timeout limits to see if that works. |
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#12
January 8th, 2011, 05:29 PM
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Quote:
Just try upgrading the plugin ( http://www.datafeedr.com/docs/item/127 ) and then try running the import again. Eric
__________________
Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#13
January 8th, 2011, 05:56 PM
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that didn't work
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#14
January 8th, 2011, 06:12 PM
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Can you provide me with the following information:
FTP LOGIN INFORMATION (Temporary login information preferred) Host: Login: Password: BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred) Admin URL: Username: Password: Eric
__________________
Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#15
January 9th, 2011, 08:42 AM
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Hi
This is fixed. We've successfully imported your store now. Due to an unusual php configuration on your server, an empty file is downloaded after the import is completed. We will be looking into this issue. Sorry for the inconvenience. Eric
__________________
Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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#16
March 10th, 2011, 02:36 PM
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Quote:
__________________
Configure your email settings to receive an email when your question is answered. Version 3 Information Removing the title "Store" from your store pages Set your store as your homepage
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