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  #1  
Old December 26th, 2013, 03:00 AM
wiebke wiebke is offline
 
Join Date: Dec 2013
Posts: 11
Default Internal error

Store ID: 1au7z8yqg4tasuxb
Website URL: http://roller-kaufen.eu/
URL to page in question:

Ich hatte gestern mehrere Kategorien mit ein paar hundert Produkten (nur Amazon) und wollte alles auf die site laden (update products and settings).
Dabei bekam ich immer die Fehlermeldung: Internal error [More Info]

Daraufhin habe ich den store gelöscht und einen neuen mit nur einer Rubrik testweise gemacht. Jedoch bekomme ich hier dieselbe Fehlermeldung.
  #2  
Old December 26th, 2013, 09:30 AM
Eric's Avatar
Eric Eric is offline
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Posts: 16,902
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Hi

Can you please use English?

Thanks
Eric
  #3  
Old December 26th, 2013, 12:02 PM
wiebke wiebke is offline
 
Join Date: Dec 2013
Posts: 11
Default internal error

Store ID: 1au7z8yqg4tasuxb
Website URL: http://roller-kaufen.eu/

Sorry - here in bad english:

I build yesterday a site with a few hundred products (amazon). When i used the update i got the sign: Internal error [More Info]

I deleted the shop and build a new with one categorie - but the failure was the same.

2 other shops i made are working. A new one i made for 5 minutes doesn´t work like the shop above
  #4  
Old December 26th, 2013, 01:32 PM
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Eric Eric is offline
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Hi,

What is the message you see after you click the [More Info] link?

Eric
  #5  
Old December 26th, 2013, 01:41 PM
wiebke wiebke is offline
 
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err_internal

Internal error
‹ err_image_invalid up err_mysql_no_table ›

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  #6  
Old December 26th, 2013, 01:43 PM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #7  
Old December 26th, 2013, 02:10 PM
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Eric Eric is offline
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Join Date: Feb 2008
Posts: 16,902
Default

Hi,

The error you are receiving is related to your hosting:

Quote:
ERROR: getmypid() has been disabled for security reasons()
You will need to ask your webhost to enable the PHP function getmypid() in order for Datafeedr to work.

Eric
  #8  
Old December 26th, 2013, 02:35 PM
wiebke wiebke is offline
 
Join Date: Dec 2013
Posts: 11
Default Thanks

Hi Eric,

thank you very much!
Wiebke
 


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