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  #1  
Old December 19th, 2013, 05:34 AM
secrets secrets is offline
 
Join Date: Oct 2012
Posts: 45
Default Cloaked URL issue - 404 Page not found

Hi Eric,

I've just uncovered a problem with some of my product links, it turns out that some of them are directing to a 404 error on my own site when clicked. It's only on a handful of products, but I haven't managed to find a connection yet - All I know is that it's on some John Lewis and Amara Living products (both Affiliate Window), but not others. If I use the uncloaked links they work fine. All the products are still available in The Factory.

I've tried:
- Reverting to previous DFR version
- Removing all customisation from the DFR plugin
- Updating the products
- Deactivating All-In-One-SEO plugin

An example of a product is this one:
http://www.secretadviser.co.uk/brows...2400521203703/

If you click the "More Information" button (changed to an uncloaked link) it works fine, but click on the merchant logo (cloaked link) it brings up a 404.

I'm stuck now, have you got any ideas what might be causing the issue?

Many thanks
  #2  
Old December 19th, 2013, 06:27 AM
secrets secrets is offline
 
Join Date: Oct 2012
Posts: 45
Default

OK I've also found that some products from merchants on Linkshare are also experiencing this problem, so it isn't exclusive to Affiliate Window.

I recently updated from Version: 3.11.5538 to Version: 3.11.6123, I don't know if this is related but it may be useful.

Thanks
  #3  
Old December 19th, 2013, 10:35 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi,

Could you try clicking the [Update Products and Settings] button on your site to see if that fixes the issue.

Eric
  #4  
Old December 19th, 2013, 10:55 AM
secrets secrets is offline
 
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Posts: 45
Default

I've just retried this and the site is still experiencing the same issue
  #5  
Old December 19th, 2013, 11:04 AM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi,

I think the issue was your URL Settings. I change the "Buy" path from this:

Code:
browse/product/buy/%pi/%ps/
To this

Code:
browse/product/buy/%pi/
And now it works. Can you click the [Update Products and Settings] button again and try again?

Eric
  #6  
Old December 19th, 2013, 11:12 AM
secrets secrets is offline
 
Join Date: Oct 2012
Posts: 45
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Thanks Eric, it works fine now. I will work these changes into the site.

Thanks very much, Merry Christmas!
  #7  
Old December 19th, 2013, 11:13 AM
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Eric Eric is offline
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You're welcome! Merry Christmas!
 


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