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  #1  
Old October 24th, 2012, 08:50 PM
emiclat emiclat is offline
 
Join Date: Oct 2012
Posts: 9
Default Published Product Count is Different from the Datafeedr factory.

Store ID: 170gz5qkmcw7fn34
Website URL: top100deals.com
URL to page in question:

There is a discrepancy between the number of published products i.e. 8342
Vs the number of Product Count from my Store (Datafeedr Factory)
I have performed “Update Product and Settings”. Can you pls advice, what’s going on?
And advice how could i synch up the published product on my website vs. the ones at the datafeedr factory.

thanks
  #2  
Old October 25th, 2012, 08:47 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi,

Are you using ShopperPress for your store?

Eric
  #3  
Old October 25th, 2012, 08:50 AM
emiclat emiclat is offline
 
Join Date: Oct 2012
Posts: 9
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Quote:
Originally Posted by Eric View Post
Hi,

Are you using ShopperPress for your store?

Eric

Yes -- im using shopperpress. I have attached some screenshots if in case it may help.. Pls advice. thanks
Attached Files
File Type: doc top100deals.doc (430.5 KB, 74 views)
  #4  
Old October 25th, 2012, 09:05 AM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi,

The issue you are having is related to ShopperPress, not Datafeedr. Datafeedr has imported the products properly into the Datafeedr specific database tables.

But ShopperPress is not syncing their product import with the products from the Datafeedr database.

Unfortunately there's nothing we're able to do about this issue as we are unfamiliar with how ShopperPress handles product imports.

You'll need to contact ShopperPress.

Eric
 


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