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Old August 27th, 2012, 02:16 PM
atwr atwr is offline
Join Date: May 2012
Posts: 30
Default HELP - site taken offline due to server overload

My hosting provider has taken my domain offline (This account has been suspended.
Either the domain has been overused, or the reseller ran out of resources.)

Apparently my site generated so much overload it crashed their server...
According to them it's because I have integrated a webshop in my WP site. But this should not be a problem as Datafeedr is designed just for this.

My site was running fine for several weeks.
Now when the provider activates my domain the load schoots up immediately:

16767 vakantie 20 0 291m 76m 40m R 70.8 2.0 0:01.17 /usr/sbin/httpd -k start -DSSL
17228 vakantie 20 0 337m 88m 10m S 59.0 2.3 0:01.36 /usr/sbin/httpd -k start -DSS

However, according to them this is not caused by data traffic or visitors.
Anybody got any ideas as to what may have caused this problem??


Old August 27th, 2012, 02:24 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
Join Date: Feb 2008
Posts: 16,902


It's hard to say without seeing server logs.

However, there are steps you can take to optimize your store. Those have been outlined here under "Cache all store pages".

Have you already cached your store pages?

Old August 27th, 2012, 02:39 PM
atwr atwr is offline
Join Date: May 2012
Posts: 30

Hi Eric,

Yes I already did that.
I will ask if the provider can supply the log files.

Old August 28th, 2012, 01:41 AM
digitalcow digitalcow is offline
Join Date: Jun 2010
Posts: 494

Are you dripping the pages? I found on my dedicated server than when I set too many pages to drip in too short a period of time it can have a major impact on the server load. My own fault for setting the time between them too short and having too many pages going out in this period
Old November 28th, 2012, 02:28 PM
atwr atwr is offline
Join Date: May 2012
Posts: 30

Hi, i'm back... Still not resolved this problem.
However, I do have access to the log files.
Now I got to figure out how to read them

Can anybody help me finding out what may cause the heavy server load.

By the way, it's not caused by dripping. This function is disabled.

Old November 28th, 2012, 02:30 PM
Eric's Avatar
Eric Eric is offline
Datafeedr Team
Join Date: Feb 2008
Posts: 16,902

Hi Twan,

Can you provide the log files?

Old November 30th, 2012, 04:26 PM
1800HART 1800HART is offline
Join Date: Apr 2008
Posts: 487

Try this -

1) remove all related products from all pages except the detail page.
2) remove all brand/merchant logos from all pages except the detail page.
(e.g. widgets, or embedded on front store page or category views)
3) lower the number of products viewed on a single page view (e.g. don't have 30 products have 10)

This might help determine if it's a CPU resource issue ..

Also try this:

"DB Cache Reloaded Fix" wordpress plugin for cacheing and remove the other ones (like All-In-One, Yoast, etc)
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