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  #1  
Old January 8th, 2012, 02:36 PM
sdc247 sdc247 is offline
 
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Question I just installed the plugin. But I cannot update store.

So I just started using datafeedr today. I am at the point where I installed the plugin and put in my Connection Key. I am watching the video on how to do this, Well on the video it tells you to click "update store". However I do not have that option on my wordpress screen. I am not able to get any products to show in my blog. Please help.

James L
  #2  
Old January 8th, 2012, 05:57 PM
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Eric Eric is offline
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Hi

Are there any errors or red text appearing on the datafeeder plugin page in you WP admin area?

Eric
  #3  
Old January 8th, 2012, 07:56 PM
sdc247 sdc247 is offline
 
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Yes there is. I get the same message under both "Quick Update" and "Plugin Upgrade". This is the message I am getting.

"Quick Update" cannot be run for the following reasons:

Temporary directory does not exist or is not writable (Directory not found)"

BTW thanks for the fast reply.

James
  #4  
Old January 8th, 2012, 07:58 PM
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You'll need to make sure your /tmp directory is writable. Ask your webhost about this. It should be 777.

Eric
  #5  
Old January 11th, 2012, 01:54 PM
sdc247 sdc247 is offline
 
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Question

Okay I have my /tmp directory set to writable, And 777. I am still getting the same thing. In the datafeedr plugin I have no option to "UPDATE Products and Settings" the buttons are just not there. I am very eager to get started using datafeedr.

James
  #6  
Old January 11th, 2012, 05:20 PM
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Eric Eric is offline
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #7  
Old January 11th, 2012, 06:09 PM
sdc247 sdc247 is offline
 
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I hate to sound like I don't know what I am doing but I am new to wordpress. Could you tell me how to do this? Sorry I am such a NOOB.

James

Quote:
Originally Posted by Eric View Post
Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric
  #8  
Old January 12th, 2012, 12:44 AM
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Eric Eric is offline
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Hi

For now, just add a new user to your WP admin area, give the new user administrator permissions and send me the log in information.

Eric
  #9  
Old January 13th, 2012, 11:22 AM
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Eric Eric is offline
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Hi

Your /tmp directory was not set up or writable. I've set a new one up on your server and the update ran fine.

Eric
  #10  
Old January 13th, 2012, 11:44 AM
sdc247 sdc247 is offline
 
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Talking

Quote:
Originally Posted by Eric View Post
Hi

Your /tmp directory was not set up or writable. I've set a new one up on your server and the update ran fine.

Eric
Thank you Eric. Now I can start making money.

Again Thank you for your help.
James
  #11  
Old February 7th, 2012, 10:36 AM
django django is offline
 
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Dear Eric,

where do I need to setup that /tmp folder, I am getting the same error problem...

Thank you,

Django
  #12  
Old February 7th, 2012, 10:39 AM
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Eric Eric is offline
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Hi

Welcome to the forums!

Quote:
Originally Posted by django View Post
where do I need to setup that /tmp folder, I am getting the same error problem...
You can do that here: WordPress Admin Area > Tools > Datafeedr > Directories > Temporary Directory.

Eric
  #13  
Old February 7th, 2012, 10:44 AM
django django is offline
 
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Hi Eric,

thank you for the fast reply!

I am getting this error: Error creating directory...

What should I do?

Thank you,

Django
  #14  
Old February 7th, 2012, 01:25 PM
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Eric Eric is offline
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Hi
Quote:
Originally Posted by django View Post
I am getting this error: Error creating directory...
What path did you input into the field?

Eric
  #15  
Old July 12th, 2012, 10:18 AM
clairehood clairehood is offline
 
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Store ID: 38757
Website URL: www.how2savewater.co.uk

Hi

I am also new to datafeedr and wordpress and am having the same problem with the temp directory not being found. I have found the /tmp folder and changed the permissions to 777 but it is still not working.

Can you please help?

Claire
  #16  
Old July 12th, 2012, 10:26 AM
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Hi Claire,

Welcome to the forums!

Please see the video here: http://www.datafeedr.com/videos?vide...rc=yt#videotop

I think that should help.

Eric
  #17  
Old July 12th, 2012, 10:45 AM
clairehood clairehood is offline
 
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Store ID: 38757
Website URL: www.how2savewater.co.uk

Hi Eric

Thanks for your quick reply. I have watched the video, however I am having difficulty setting up any of the directories on that page. When I select Set Up I get the "Error creating directory" message with the following detail:

ERROR:mkdir() [<a href='function.mkdir'>function.mkdir</a>]: SAFE MODE Restriction in effect. The script whose uid is 1028 is not allowed to access /tmp owned by uid 0() line=531
ERROR:err_dir_cannot_create(/tmp)
ERROR:err_dir_cannot_create()

I am also not seeing the Update buttons in the top right hand corner.

I am working on a mac, I don'y know if that is relevant?

Thanks
Claire
  #18  
Old July 12th, 2012, 10:52 AM
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Eric Eric is offline
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Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:


Thanks,
Eric
  #19  
Old July 12th, 2012, 02:13 PM
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Eric Eric is offline
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Quote:
Originally Posted by clairehood View Post
Store ID: 38757
Website URL: www.how2savewater.co.uk

Hi Eric

Thanks for your quick reply. I have watched the video, however I am having difficulty setting up any of the directories on that page. When I select Set Up I get the "Error creating directory" message with the following detail:

ERROR:mkdir() [<a href='function.mkdir'>function.mkdir</a>]: SAFE MODE Restriction in effect. The script whose uid is 1028 is not allowed to access /tmp owned by uid 0() line=531
ERROR:err_dir_cannot_create(/tmp)
ERROR:err_dir_cannot_create()

I am also not seeing the Update buttons in the top right hand corner.

I am working on a mac, I don'y know if that is relevant?

Thanks
Claire
Hi

The access to the server-wide "/tmp" is denied because you have "safe mode" active (Safe Mode has been deprecated in the current version of PHP and has been removed in the next version of PHP). I created "wp-content/uploads/store/temp" and entered the absolute path to it "/home/********/public_html/wp-content/uploads/store/temp" and now it's working.

Eric
  #20  
Old July 13th, 2012, 04:06 AM
clairehood clairehood is offline
 
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That's great Eric, thanks for your help.

Claire
 


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