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  #1  
Old October 23rd, 2011, 08:17 AM
ayorofrance ayorofrance is offline
 
Join Date: Sep 2010
Posts: 430
Default Factory Timeout

Hi Eric/Stefan,

I seem to be kicked out of the factory frequently now... guess there is some kind of timeout triggered by inactivity...

Is it possible to disable this timeout or set it at a higher lever? E.g. two hours or so?

It's very annoying when you're working on buiding a store, get distracted (or go to lunch) and you lose the searches you are building because they haven't been saved...

Thanks,

Anders
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  #2  
Old October 23rd, 2011, 08:19 AM
ayorofrance ayorofrance is offline
 
Join Date: Sep 2010
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Default

As an example I am building a US store at the moment... so in the Merchant and Network discovery tool I am doing searches, and to narrow down the results I have selected to only search the networks that operate in USA.

After a timeout I have to go back and select all the networks again...
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  #3  
Old October 23rd, 2011, 08:20 AM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
Default

Hi

Looks like that value got reset recently. We've increased it. You might have to log out and then log back in to get it to take effect.

Eric
  #4  
Old March 2nd, 2012, 10:10 PM
patagonia patagonia is offline
 
Join Date: May 2009
Posts: 506
Default

Hi Eric,
I am once again being kicked out frequently from the factory, perhaps every 30mins, not sure. Can you please change it to 12 hours again.

Thanks
  #5  
Old March 2nd, 2012, 10:15 PM
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Eric Eric is offline
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Hi

The timeout is set at 2 hours.

Eric
 


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