app/response:6 out: error=(view widget/ not found)

nzcid · #1 December 31st, 2011, 06:44 AM

Quote:

Originally Posted by TheFerryman

Error (mysql: MySQL server has gone away(2006) [DELETE FROM wp_dfr_xopt WHERE skey='update_lock'])
[Technical details...]
New site, store id 35287
Regards
Bruce

shop=35255
http://www.tipstolearnenglish.com/

I have the same issue here tonite, try to do update products and setting and it sits there saying loading and does nothing else.

Debug report says the following;

5858|admin/admin:149 admin_redir: http://www.tipstolearnenglish.com/wp-admin/tools.php?page=datafeedr&mm=debug&ok|2011-12-31 11:41:40|/wp-admin/tools.php?page=datafeedr
5873|app/app:28 no_shop|2011-12-31 11:41:41|/wp-admin/tools.php?page=datafeedr&mm=debug&ok
7329|app/app:28 no_shop|2011-12-31 11:42:42|/wp-admin/tools.php?page=datafeedr&mm=general
8799|app/app:28 no_shop|2011-12-31 11:43:45|/
8799|plugin/wpact:71 filter_request: html=0 page=0|2011-12-31 11:43:45|/
8799|app/response:6 out: error=(view widget/ not found)|2011-12-31 11:43:45|/
8799|plugin/widget:30 widget_failed=|2011-12-31 11:43:45|/
10271|app/app:28 no_shop|2011-12-31 11:45:00|/wp-admin/tools.php?page=datafeedr&mm=amazon
10758|app/app:28 no_shop|2011-12-31 11:45:05|/wp-admin/tools.php?page=datafeedr&mm=dirs
11064|app/app:28 no_shop|2011-12-31 11:45:16|/wp-admin/tools.php?page=datafeedr&mm=updates
11387|app/app:28 no_shop|2011-12-31 11:45:31|/wp-admin/tools.php?page=datafeedr&mm=backups
11488|app/app:28 no_shop|2011-12-31 11:45:36|/wp-admin/tools.php?page=datafeedr&mm=track
11572|app/app:28 no_shop|2011-12-31 11:45:40|/wp-admin/tools.php?page=datafeedr
11572|admin/admin:149 admin_redir: http://www.tipstolearnenglish.com/wp-admin/tools.php?page=datafeedr&mm=track&ok|2011-12-31 11:45:40|/wp-admin/tools.php?page=datafeedr
11586|app/app:28 no_shop|2011-12-31 11:45:41|/wp-admin/tools.php?page=datafeedr&mm=track&ok

Have tried diabling GZip on the debug page but still the same.

nzcid · #2 December 31st, 2011, 07:05 AM

Quote:

Originally Posted by Eric

We've had a few members getting curl_errors after upgrading to version 3.2. We are still trying to work out what exactly the issue is but it seems to be related to DNS settings. All users with this problem seem to be using HostGator.

Anyway, if you are having this issue, we've put in place a temporary solution.

Upgrade the Datafeedr plugin to version 3.2.3264 (or greater).
Go here: WordPress Admin Area > Tools > Datafeedr > Debug.
Scroll to the bottom of the page.
Under "Factory host", replace "factory3.datafeedr.com" with "75.101.166.188" (without the double quotes) then click [Save].
Then click the [Update Products and Settings] button.

Now your store should successfully update.

If you still receive this error after following these steps, please post in this thread with your error message and web host name.

Eric

Hey Eric
shop=35255
http://www.tipstolearnenglish.com/

Same issue here, tried your work around to no avail at all. Just sits there saying loading.

Web site has crashed altogether saying "Sorry, but you are looking for something that isn't here."

Just when we thought things were going really well

After 1am here so I am going to bed and I check this in the morning..

Eric · #3 December 31st, 2011, 01:51 PM

Hi

Please keep your posts in the same thread, preferably in a brand new thread so we can capture all of your information in a single place. This will make it much easier for us to provide faster support.

The "Sorry, but you are looking for something that isn't here." message indicates to me that your WP pages & posts are gone (or moved to the Trash). Does WP even work at all?

Also, your htaccess file might be set up wrong. When I go here http://www.tipstolearnenglish.com/feed, I just get a HG error.

Also, what is the value entered here: WordPress Admin Area > Tools > Datafeedr > Directories > Temporary Directory ?

Eric

nzcid · #4 December 31st, 2011, 04:28 PM

Quote:

Originally Posted by Eric

Hi

Please keep your posts in the same thread, preferably in a brand new thread so we can capture all of your information in a single place. This will make it much easier for us to provide faster support.

The "Sorry, but you are looking for something that isn't here." message indicates to me that your WP pages & posts are gone (or moved to the Trash). Does WP even work at all?

Also, your htaccess file might be set up wrong. When I go here http://www.tipstolearnenglish.com/feed, I just get a HG error.

Also, what is the value entered here: WordPress Admin Area > Tools > Datafeedr > Directories > Temporary Directory ?

Eric

Eric · #5 December 31st, 2011, 06:58 PM

Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric

nzcid · #6 December 31st, 2011, 07:19 PM

Quote:

Originally Posted by Eric

Hi

Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

Thanks,
Eric

Done

Eric · #7 January 1st, 2012, 11:05 AM

Hi

I clicked the [Update Products and Settings] button and the update ran perfectly. It imported 4 categories and 947 products in less than 1 minute.

Can you try again using a different browser?

Eric

nzcid · #8 January 1st, 2012, 03:31 PM

Quote:

Originally Posted by Eric

Hi

I clicked the [Update Products and Settings] button and the update ran perfectly. It imported 4 categories and 947 products in less than 1 minute.

Can you try again using a different browser?

Eric

Hey Eric

Mmm - interesting, now why does it work in FF and not IE, was before with no issues. It is going to be a pain having to get FF to do the updates as I use IE as my main browser (no comments please

)

Yet in my other site the update woprks okay using IE - or it did last time I checked it.

Just a comment, the load times of the site are not good even though everything is cached. Was told this will happened when you reply on loading from another source.

Any other way I can speed up these sites loading?

nzcid · #9 January 1st, 2012, 08:39 PM

Definately an IE browser issue on this site but not the other one - WP seems to think it is an earlier version of IE for some reason - any idea how to fix that?

Eric · #10 January 1st, 2012, 08:46 PM

Hi

It really sounds like an IE cache problem. I don't have IE so there's no way for me to test.

Eric

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