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Old January 29th, 2015, 02:57 PM
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Eric Eric is offline
Datafeedr Team
 
Join Date: Feb 2008
Posts: 16,902
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Hi

We've tried for hours, but couldn't get the update to work. MySQL continues to go away.

Once the connection is lost with MySQL, MySQL ignores any further reconnection attempts.

We think this might have to do with persistent connections (mysql.allow_persistent) being set to ON on your server.

Can you ask your web host to turn off mysql.allow_persistent?

In the meantime, the "Import File on Server" seems to work reliably. This is done by:

1. Going here: WordPress Admin Area > Tools > Datafeedr > Updates > Import File on Server

2. Click the [Download] button.

3. After the download is complete, click the [Read] button.

It may take a while but this method is working.

Eric