Datafeedr Support Forums

Datafeedr Support Forums (
-   Problems (
-   -   Merchant's product images not showing in new store (

brentwilliamz February 1st, 2015 02:48 AM

Merchant's product images not showing in new store
Store ID: 47410
Website URL:

Thought I'd have a break from working on so decided to put up a DFR of scifi & fantasy products on my own name's domain, sitting on the Internet doing nothing much for a coupla years.

The Shareasale merchant is Things From Another World ( & when setting up this store, I've duplicated most of the DFR tech stuff from However, the images aren't displaying on the homepage, product detail or category pages.

I carried out both processes for image display; firstly your Factory default store/image/%pi/%ps/ and store/thumbnail/%pi/%ps/. Then the locally stored version as per my recent thread where you helped me. Neither worked in this instance.

I've set the site back to default URLs for now. Any idea where I've gone astray? Or is something set wrong with this merchant's datafeed?

Hope you can help find the problem.

PS For now, I haven't changed [product.thumbnail] to [product.image] in store views but I don't think that's affecting image display. They are reasonable sizes.
PPS When I stored images locally, they didn't download into appropriate folders on my site; not a one.

Eric February 1st, 2015 10:31 AM


It appears that the merchant has left off "http:" from their image URLs therefore it's currently not going to work.

Currently their images look like this:

We will take a look at this issue and see what we can do.

I'll update when we know more.


brentwilliamz February 1st, 2015 09:55 PM

Thanks, Eric for checking into this so quickly. Glad it wasn't just my bumbling with code copy/paste. :p

I had occasion to speak with someone in tech at their store a year ago & they were very helpful. That's why I believe it's worth our time setting up a dedicated shop to sell their excellent range of fantasy/scifi/horror/sitcom graphic novels, comic books, collectibles & other merchandise.

I remember having a squizz at their csv feed back then & again, like Chinavasion's, being VERY impressed. Maybe things have changed though. I know they consider affiliates as an important & integral part of their successful business model online. :cool:

So see how you go... if I can help by liaising with the merchant, let me know.

brentwilliamz February 4th, 2015 12:32 AM

Eric, further to the problem of incomplete URLs, I've checked back with old (2011 & 2012) CSV's from Things From Another World merchant. They used to have their images available through their affiliate image subdomain, eg.

Apparently, as their online business has gone from strength to strength, they serve them up through Amazon's Cloudfront service for speed of delivery etc.

Maybe it's unreasonable to ask you to implement an auto search/replace routine within DFR to add "http:" to the front of their datafile's image & thumbnail URLs. Maybe not. :p

Possibly it's an oversight by their web team when exporting the datafile to Shareasale.

So I'll get onto them today & see if anything can be done at their end to correct this feed glitch if that's okay with you?

Eric February 4th, 2015 08:54 AM


There's nothing you or they need to do. We are addressing this issue on our end and I will update you when the changes have taken effect.


brentwilliamz February 4th, 2015 06:14 PM

Oh, sorry, Eric, hush my mouth. Didn't realise. I'm just used to merchants' csv/xml export occasionally doing strange things & having to get them to fix it.

Happy to wait. Is it okay if I keep populating this site with search subs in the meantime?

My partner Tracey & I are excited to finally be doing something proper with Things From Another World products using Datafeedr. :D

We can see a few niche sites we can crank up over time by drilling down within their huge range of merchandise categories. Ta, mate.

Eric February 5th, 2015 09:20 AM

Yes, you can keep populating your site with search subscriptions.

I'll update you when the changes are live.


Eric February 8th, 2015 08:56 AM


Sorry for the delay. This issue should now be resolved.

You'll need to go here WordPress Admin Area > Tools > Datafeedr and click the [Update Products and Settings] button.


brentwilliamz February 9th, 2015 04:32 AM

Hi, Eric, I did as instructed but no-go.

Also set image & thumbnail directories to %li, %lt then re-ran Update Products & Settings. Still nothing.

Any further ideas? Did I miss something in Store settings?

Eric February 9th, 2015 11:21 AM


Sorry, please do this:

1. Go here WordPress Admin Area > Tools > Datafeedr
2. Click the [Upgrade Plugin] button at the bottom of the page.
3. After the plugin is upgraded, then click the [Update Products and Settings] button.

That will fix the issue.


brentwilliamz February 9th, 2015 10:10 PM

Eric, whatever you did, in the system & with the plugin, was excellent! All images work nicely now. looks so good I'll probably have to turn it from a testbed site into a proper sales site... before I convert our real scifi site ( to run Datafeedr instead of daggy old GoldenCAN.

Many, many thanks, mate. :D

Eric February 10th, 2015 09:16 AM

Great! Glad it worked!

All times are GMT -5. The time now is 11:38 PM.

Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.