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-   Upgrading from V1 to V3 (http://www.datafeedr.com/forums/forumdisplay.php?f=72)
-   -   no store after upgrade (http://www.datafeedr.com/forums/showthread.php?t=3917)

lanarkchiro February 10th, 2011 11:31 PM

no store after upgrade
 
I have upgraded almost all my stores and this is the first one i can not get. There are absolutely no products on the store front page or anywhere else i can find, even though the plugin says they are there. I have tried everything and had to go back to version 1. I really do not know what else to check, since i never do any customiztion and my other stores upgraded fine. my site is http://videodirecteoscameras.com
i wondered if you could see if there is anything wrong? my store matches my webaddress.

Shawni

Eric February 11th, 2011 08:05 AM

Hi Shawni

Can you re-install V3 so that we can take a look? It's hard to troubleshoot without V3 installed.

Thanks,
Eric

lanarkchiro February 11th, 2011 11:19 PM

will do
 
have it ready in about 10 minutes

Eric February 12th, 2011 10:28 AM

Hi

Can you PM me the following information:

FTP LOGIN INFORMATION (Temporary login information preferred)
Host:
Login:
Password:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:
Username:
Password:

Eric

Eric February 12th, 2011 03:25 PM

Hi

OK, seems there were a few problems. Basically, you set your store to be on the homepage incorrectly. You don't need to do it on the Settings > Reading page anymore. I did it the proper way and then re-imported your store.
After I re-imported your store I noticed that a new (incorrect) store page was created. I deleted that and restored from the Trash the original store page.

Now all is good.

Eric

lanarkchiro February 12th, 2011 05:29 PM

No, eric, i just checked
 
Eric, i just checked, all i have is a blank page. Is there something i should be doing, my store does not come up http://videodirecteoscameras.com/
shawni

Eric February 12th, 2011 05:36 PM

I see your store is on your homepage. Here's a screenshot. Try deleting your cache.


lanarkchiro February 12th, 2011 07:00 PM

i did that before i emailed
 
Yes, it is fine in firefox, but there is nothing with IE

Eric February 12th, 2011 07:40 PM

I don't have IE so I can't test in IE but that doesn't make any sense... It's just content being printed to the screen.

What happens if you change your theme? Does the store appear in IE? Can you test in another browser other than FF or IE?

lanarkchiro February 12th, 2011 08:24 PM

tried several different themes
 
I really got have that store up, if not i will have to go back to v1. This is the only one which will not work so far, i do have some others to do
shawni

Eric February 12th, 2011 08:38 PM

Quote:

Originally Posted by lanarkchiro (Post 17936)
I really got have that store up, if not i will have to go back to v1. This is the only one which will not work so far, i do have some others to do
shawni

Any ideas about the questions I asked in my previous post:
Quote:

Originally Posted by Eric (Post 17933)
What happens if you change your theme? Does the store appear in IE? Can you test in another browser other than FF or IE?


Eric February 12th, 2011 08:45 PM

Also, what do you see on these pages:

http://videodirecteoscameras.com/sto...gital-cameras/
http://videodirecteoscameras.com/sto...7901959174835/
http://videodirecteoscameras.com/sto...=&tags=&price=
http://videodirecteoscameras.com/sto...s/photography/

lanarkchiro February 12th, 2011 09:30 PM

wierd
 
the store worked perfect with all the url's. It must be something with just the home page

lanarkchiro February 12th, 2011 11:13 PM

should i go back to v1 since it will not work?
 
just wondering if i should go back, i cant leave this site down much longer

stefan February 13th, 2011 06:38 AM

It seems the title of your store home page is wrongly formatted.

In source code I'm seeing

<title><BEST COMPACT CAMERA|WIRELESS SPY CAMERA/title>

It should be

<title>BEST COMPACT CAMERA|WIRELESS SPY CAMERA</title>

lanarkchiro February 13th, 2011 08:14 AM

nothing like feeling like a retard!
 
I am so sorry, i didnt even notice, you were right, that did it


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