Automatice Update Failed - reducing packet size
Store ID: 41532
Website URL: golfgeargalore.com
URL to page in question: N/A - please see problem description below
I received e-mail with following description indicating that automatic update couldn't be completed. I have looked in your documentation/support and it discusses reducing packet sizes to 500. I completed this and few days later I receive following e-mail. I then reduced packet size to 350. A few days later I still receive following message.
I also have created the temp directory as discussed your video.
Also, for what it's worth, I updated the plugin a few weeks ago.
Can you please help,
This is to inform you that the automatic update on your website (golfgeargalore.com) has failed. Please see the error message(s) below:
-Update blocked by another process (more info: http://www.datafeedr.com/go/err_update_blocked)
app/tracker:88 added referer=(http://nalberan.com/) id=(278)
app/response:6 out: error=(no_view)
app/update:156 UPDATE FAILED
ERROR:err_update_blocked(status=read lock=7288-fe229d4c88220d12f35cb04ea0462885 since=1347) line=152
Can you do this:
1. Go here: WordPress Admin Area > Tools > Datafeedr > Debug > Page cache and delete the cache. Make sure there are 0 pages in your cache.
2. Then go here: WordPress Admin Area > Tools > Datafeedr > Plugin Upgrade and upgrade the plugin to the most recent version.
3. Then try clicking the [Update Products and Settings] button again.
When I go to the Debug page, it shows:
"Status: disabled, 0 pages in the cache."
Does this mean I'm good? I don't see how I would enable this feature.
I have already updated the plugin and updating products & settings before I experienced this issue.
Can you PM me the following information:
BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
FTP LOGIN INFORMATION (Temporary login information preferred)
Just sent information you requested via PM. Thanks for your assistance.
Thanks. When I logged in and did an update it worked fine. Your update status went from this:
I'm not certain how frequently auto updates occur. Almost every week I receive the e-mail from datafeedr that it failed. The link to the help page indicates that I need to adjust the packet size (which I've done). If updates are actually occurring, then I'm not worried. However, as you can see with the 7-29 update, it appeared to take approx. 8 1/2 hours. Is this normal?
Thanks again for all your help and quick responses.
No, 8 hours for an update is not normal. Let's see if the next update runs successfully.
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