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globie March 14th, 2014 05:57 PM

Update Issues
Store ID: 44119
Website URL:

Hi I received an email notification that my store was unable to be updated.
I went in and tried to do it manually but when I did this is the message I got:

Fatal error: Maximum execution time of 30 seconds exceeded in /home/thefa417/public_html/ on line 3162

I have changed my temp directory as per tutorial video.

Can you please help me


Eric March 14th, 2014 07:45 PM

Hi Globie,

Can you make sure you're using the latest version of the plugin and then try clicking the [Update Products and Settings] button again?

If that doesn't work, can you undo the temp directory change that you made?


globie March 14th, 2014 08:44 PM

Thanks Eric, the plugin upgrade did the trick.

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