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-   -   Sportamore product feeds not working (http://www.datafeedr.com/forums/showthread.php?t=9037)

levlivetnu April 30th, 2013 01:44 AM

Sportamore product feeds not working
 
Hi,
There seems to be some problem with the product feed from Sportamore (id 38801) which is placed at Adtraction. It says that it is not avaible.

Effected websites are such as http://fotbollsskor.nu/ etc.

What has happened and when can it be resolved?

Regards
Anders

stefan April 30th, 2013 02:28 AM

The merchant changed its name from Sportamore to Sportamore SE.

Our system considered this as a "new" merchant, generated a new merchant ID and removed the old merchant ID from the Factory.

You should reselect the merchant in http://factory3.datafeedr.com/feeder...ts?network=320 and then in Store > Store Merchants.

levlivetnu April 30th, 2013 03:05 AM

Does this mean I have to add all the products again on all the websites?? Or are they somehow "saved"?

stefan April 30th, 2013 08:51 AM

The Sportamore products will appear again on your website after reselecting the merchant in http://factory3.datafeedr.com/feeder...ts?network=320 and then in Store > Store Merchants.

levlivetnu April 30th, 2013 09:29 AM

Fantastic!

I almost thought I would lose many hours of work :)

Thank you for your help

Regards
Anders

levlivetnu April 30th, 2013 09:47 AM

A follow up question.

Is there any way to restore all the product descriptions that we have made to all the products?

Since Sportamore did not have any, we have spent many hours doing this.

Regards
Anders

stefan April 30th, 2013 10:18 AM

We're looking into this.

stefan May 2nd, 2013 04:24 AM

Your custom product descriptions are available again.

levlivetnu May 8th, 2013 05:48 AM

Thank you :)


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