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sbanks May 19th, 2011 01:48 PM

Products not displaying after upgrade
Hi Eric,

I just upgraded one of my sites and none of the products are displaying and the datafeedr widgets do not work. Wordpress does not seem to be recognizing the plugin.

I have confirmed the settings above, as well as:
1. Deactivating all my other plugins
2. Uninstalling and reinstalling datafeedr
3. Reinstalling Wordpress via the dashboard.
4. Changing back to the default Wordpress theme (Did not make a diffference - so I changed back).

I am afraid to update any other sites in case this happens. I have an new install I tested the new version on and it is working fine.

Any suggestions?

Sorry - I can't remember where to find the store ID.


Eric May 19th, 2011 01:55 PM


Originally Posted by sbanks (Post 20841)
Sorry - I can't remember where to find the store ID.

sbanks May 20th, 2011 07:37 AM

Hi Eric,

My store ID is: 11638


Eric May 20th, 2011 09:32 AM


Can you try:

1. Upgrading your plugin:
2. Updating your store by clicking the [Update Products and Settings] button here: WordPress Admin Area > Tools > Datafeedr


sbanks May 20th, 2011 12:10 PM

Hi Eric,

Upgraded the plugin and the store. Still the same.


Eric May 20th, 2011 12:12 PM


Can you PM me the following information:

BLOG LOGIN INFO with ADMINISTRATOR PERMISSIONS (Temporary login information preferred)
Admin URL:


Eric May 20th, 2011 09:15 PM


I think it was a problem with having a capital letter in your domain name on your WordPress General Settings page. As soon as I changed it to lower case, all was fine.


sbanks May 21st, 2011 11:58 PM

Thanks a lot Eric. What an odd thing. I would never have figured that out!


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