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-   -   When I click my Buy link, I'm redirected back to my homepage, not the merchant's site (

Eric January 19th, 2011 03:45 PM

When I click my Buy link, I'm redirected back to my homepage, not the merchant's site
If you click the "Buy" link on your site and you are redirected back to your store's front page or your website's homepage, it could be due to a number of reasons.

Here are links where others were having the same problems and how they were resolved:

Conflict with the Yoast WordPress SEO plugin -
Conflict with the LinkHopper plugin -

If more conflicts are found, this post will be updated.


lanarkchiro January 22nd, 2011 01:02 AM

still having issues
i apologize is this is a duplicate, i cant find my other post. I do not have the above plugins. i tried deactivating others i have just in case, but it made no difference. when i click on posts, there are no images and the page just refreshes. There is no redirect anywhere.

It never happened the first few stores i updated, now it is on the last 2 stores i updated

lanarkchiro January 22nd, 2011 01:04 AM

just a little more clarification
All the new posts after updated store, does redirect. Only the old posts and products willl not

Eric January 22nd, 2011 09:32 AM


Originally Posted by lanarkchiro (Post 17080)
All the new posts after updated store, does redirect. Only the old posts and products willl not

Are those dripped posts? If so, that's because the new plugin does not support previously dripped posts, as mentioned in the "Before you Upgrade" section here:

I've created a quick patch here if you need to have previously dripped posts working:


lanarkchiro January 22nd, 2011 01:20 PM

thanks so much
I guess i have to do a better job reading

schemjo July 5th, 2011 07:56 PM

I'm having the same issue but I do not have those plugins. The only extra plugins I have are Display Widgets and Exclude Pages from Navigation but I've had these since beginning working on the store and it was working.

Any assistance would be greatly appreciated.


Eric July 5th, 2011 08:16 PM


Make sure you have entered in the correct affiliate IDs for each network.

Make sure that after you have entered in the correct affiliate IDs that you click [Update Products and Settings] to update your store.

Also make sure you are approved by each merchant you are promoting.


schemjo July 5th, 2011 08:26 PM

Hey Eric - I did change Google affiliate ID's but I verified the new ID is correct. Would this matter that I started out with one ID then switched?


Eric July 5th, 2011 09:02 PM


Did you already click the [Update Products and Settings] button?


schemjo July 8th, 2011 09:49 PM

Hey Eric - I did click the Update products and settings several times and deleted the cache. I did have a custom URL setup (instead of /store I used something else). After resetting back to the default structure it's working again but the weird thing is was working w/ the other structure. For the time being I'll just leave it w/ the default settings.


Eric July 8th, 2011 11:33 PM


Sounds like your URL settings had a conflict in them causing the bad redirect.


webnamescouk November 23rd, 2011 06:02 AM

I'm getting the same issue -
Products clicked on the homepage always redirect to the homepage URL, never the actual store.
I'm guessing this is a problem with the setup, the store is on the frontpage so i just removed the /store URL!
Any ideas?

This is with the SEO plugin by Yoast disabled as well, so it would seem to be an issue when you have the storefront on the homepage?

Eric November 23rd, 2011 08:22 AM


This is what happens with Affiliate Window if merchants if:

1. Your affiliate ID is incorrect

2. Or you have not been approved by the merchant

You should check both of those things.


toniologe October 7th, 2012 07:15 AM

Hi on Tradetracker, if u use it u can set up a URL to reconnect if some of the products have fails or else.. Perhaps thats it . Look at the side at tradetracker.
cu Toni Please feel free to visit . There you can see the same if a product gets failed . cu Toni

evyral July 12th, 2013 11:25 AM

I am having this same problem but when I hit the "buy now" it opens this new url:
I am sure I entered the pepperjam affiliate id correctly...
I'm not sure how to fix this.


Eric July 12th, 2013 11:33 AM


I don't see your Pepperjam affiliate ID entered at all:


scarper47 February 19th, 2014 01:50 PM

Buy Button Going Back To Homepage
Store ID: 44483
Website URL:
URL to page in question:

OK. Here is what is happening. As a new novice around these parts this has left me scratching my head.
To keep it very simple I have a uploaded a brand new Wordpress blog with no other plugins.
I have added the Datafeedr plugin. Added the connection key and updated etc.
I have done nothing else at all. However when I click on a buy button on any of the products in my store it simply opens a new window which heads back to my home page.
I hope someone can help out there. It could be something glaringly obvious but, hey, that's how we all learn. Many thanks.

Eric February 19th, 2014 01:54 PM


Welcome to the forums!

I see that your products are from Affiliate Window Network. This is what happens when either:

1. Your Affiliate Window Affiliate ID is incorrect. Please make sure you have the correct AW affiliate ID:

2. You are not approved by the merchants whom you're displaying products from. Make sure that you have been approved by all of the Affiliate Window merchants you have selected to use in your store.


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