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affiliater January 28th, 2015 03:58 AM

Need some help with searching products
Hi guys!

I'm trying to add products from and via Adrecord.

It seems to be some problem with "numbers" "," and "-" if they appear in the product name.

I want to add all 2-seated sofas in a category. Then i'll search product name with the phrase "2-sits". None of the sofas with the phrase "2-sits" in their product name appears in the search results, but sofas with "2,5-sits" does.

And, many other products with the number "2" and "2,5" also appears. Then i'll try to do an exact match for a "2-sits" and i get only 1 result. Notice the space between the hyphen and the number "2 -sits" of the product name in the result.

And, if i do a search for "2,5-sits" i get only one result, and it's a totally different product.

Very strange...

Any ideas how i can manage this?


Eric January 28th, 2015 09:40 AM


Try removing all dashes from your search. So if you are searching for 2-seated sofas, search for 2 seated sofas.

Hope that helps,

affiliater January 28th, 2015 09:47 AM

I tried that but it doesn't work either...

Eric January 28th, 2015 09:58 AM

What is your Store ID?

affiliater January 28th, 2015 11:05 AM


Eric January 28th, 2015 11:34 AM


Thanks. OK, you need to escape the dash sign.

For example, you can do this: "2\-Sits" soffa

That will return the right products:


affiliater January 28th, 2015 12:25 PM

Great stuff, as always:-)


brentwilliamz February 1st, 2015 10:12 PM

Whoa, pardner! Wish I'd seen that "escape code" usage before now. Will help a lot with MY search subscriptions.

affiliater, really glad you asked that question. Thank you & thanks to Eric for again having the Ultimate Simple Solution.

Obviously I need to ask earlier when I'm struggling to get what should be easy, comprehensive results in product searches.

Excellent help, folks. Bookmarked! :D

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